Snapper
Snapper Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Snapper has 1.1 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t buy it", "Don't buy", "Like the Snappers-just not the cut!", "Don’t try to call", "Don’t waste your time".
Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Snapper has 1.1 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t buy it", "Don't buy", "Like the Snappers-just not the cut!", "Don’t try to call", "Don’t waste your time".
Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Center Grove, Iowa
Can't speak to a damn customer service rrp
Nothing happened; that's the damn problem nowadays. Too much for someone to pick up the phone.
All automated stuff. Trying to get ahold of dealers. They're about as useful as your automated stuff. They all say, 'Bring it in, bring it in.' Two bills just for them to look.
Two months later, it still isn't fixed and there are another two bills. If I could get a damn manual, I could fix it myself.
- No live agent
Preferred solution: Manual
Hollywood, Florida
Blade doesn't engage battery power lawn mower
Bad customer service no one to speak to
No snapper dealer near me no lawn service company to fix it I only used it once !!! Now the cutting blade doesnt engage and it run away from me cant slow it down bad product very bad
User's recommendation: Don’t buy it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Faulty product
Because they bought out snapper and have never changed anything and they still manufacture the same crap If you can't change it you need to go out of businessdont buy
- Will never return any kind of feedback
Preferred solution: To get a product that somebody took actually some consideration when they actually manufactured the thing quit building crap
User's recommendation: Don't buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Customer service was very helpful in providing me the information I needed.
The 19 hp Kawasaki engine block in my 36" S50 XT Snapper Pro cracked. I need to know the availability and price of a new engine.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Have a 2014 SPX 42" deck. Have approx 6" wide high cut near discharge side. So have to cross cut to get a good looking mow.
Have two Snapper same year and 42" which cut the same. Not as bad with mulcher but still can see the streak of longer grass. Keep deck clean and blades sharp.
Hoping someone can help.
Preferred solution: A fix
User's recommendation: Like the Snappers-just not the cut!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Murrells Inlet, South Carolina
Parts question
Trying to get apart from my lawn mower. Part number 8400****.
Local dealership could be over a year before they get it in.
My grass just won't stop growing. I need a part ASAP.
Melbourne, Victoria
*** Service, how about no service!
Cant get a hold of anyone and they quit making the most important part for my mower! What happened to Snapper?
- Too many to list
Preferred solution: An answer
User's recommendation: Don’t try to call
Liverpool, New York
Bad warranty and customer service
Snapper does not stand behind their product my battery stopped charging after 3 months getting nothing but the run around will never buy again I will go with a legitimate company I think their waiting for the warranty to run out so they dont have to do anything. Do not buy the battery powered lawnmower because the battery dies and its up to you to replace it even with a warranty
User's recommendation: Don’t waste your time
Liverpool, New York
Worst warranty and customer service
My battery from snapper lawnmower lasted 3 months. Wouldnt charge called to get a replacement because its under warranty and got nothing but the run around.
I guess their waiting for my warranty to be up so they dont have to stand by their product. I will NEVER buy snapper again Im going to buy from a company that actually has a good product this is junk
User's recommendation: Don’t buy!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thomaston, Georgia
Newer metal deck snappers don't vacuum, might as well use it as a blower to clean my pool deck, only problem is it blows grass clipping into the pool. Had a Craftsmen that did that.
The vacuum ability of metal decks. Not worth a damn.
Used to use a earlier plastic deck snapper and it vacuumed like no tomorrow. Talked to the local dealer and was told the bag is probably clogged, nope bag is fine. Have also installed a high lift blade with wings and that doesn;t work either. It's almost like the motor is running backwards, and yes the blade is installed correctly.
My mower is a 21 inch self propelled hi-vac(hi-vac what a joke) It has had either sharpened and new blades installed at various times.
The original blade was what was installed when I bought it, no wings. The real old plastic deck unit I used to use had just a normal blade on it and it would would not throw any grass on the pool decking at my fathers house, and it would pick up and cut longer thing within the lawn, this new one will not, in other words it does not vacuum the lawn either.
Preferred solution: I just want the mower to do what it is supposed to do. Tired of grass clippings in the pool. I bought this as the Craftsman was doing the same thing. I sure didn't need to spend the 700.00 I spent on this piece of crap.
User's recommendation: Don't buy if a metal deck, which is all there is now.
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