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Snapflash Photo Booths Reviews
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Snapflash Photo Booths Reviews
Horrible Service
Purchased a 2nd machine in November 2017. Found out after the fact that they were in default of their license payments for the software. Never loaded Windows onto computer and flash burned out after only a few shows. Never responded to emails, calls, or text. I wouldn't be surprised if they are out of business. Customer service was always bad. Unfortunate, because the first booth I purchased 5 years ago runs smoothly, although i had to learn how to use on my own.
ID
Location
Bronx, New York
Issue not resolved stopped responding.
They stop providing support. I have opened a service ticket back in March and still no response. I called them number of times and no response either. Called every single number on their web. They will not help you when you get stuck.
ID
Reason of review
Poor customer service
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Verified Reviewer New ReviewerVery bad service
Don't do it they ripped me off. Never got my printer. Crack casing when I received the unit. And they installed a lower grade camera. Very hard to get ahold of them to fix the errors. I made a lot of attempts to contact them to get everything fixed but seems like they don't care. Also I paid for the VIP service and they always miss my appointment and I have to reschedule and they miss it again. Now they just won't answer my calls, text, emails and service tickets And I ordered the booth in dec1017 said date of arrival was jan2 2018 but didn't get it till Feb 6 the only good thing is the booth is pretty nice.
ID
Reason of review
Damaged or defective