My 11x14 canvas arrived way off center.There was a long white ribbon along the left side. Before calling customer service I checked the original photo and it was fine. It obviously wasn't aligned properly on the frame when processed. Speaking with customer service she...Read more
After several tries with contacting snapfish I still do not have my problem resolved. I need to move albums from one account to another but it seems to be a problem with them doing that as it has been weeks and countless emails and even chatting for and hour....Read more
I am not happy with this service received every month I spend money on this site getting pictures printed and rate your site to a lot of family and friends who have also started using snap fish for Xmas presents and birthdays - I have just spoken to Gregory regarding...Read more
Snapfish Shipping Service Review
by anonymous #985024
Ordered two items in mid december. Said they would ship by the 20th. I recieved one of my items on the 23rd but it was damaged (ink was bleeding and discolored). I still have yet to recieve my second item! Ive contacted customer service 5 times through email and once through facebook messanger with NO reply. I am filing a fraud report with my bank. Do not order from SnapFish.
Snapfish Photo Book Review
by anonymous #978447
Ordered a photo book they sent me another family's book. I have been trying unsuccessfully to to live chat (that don't respond). Called customer service and left messages because I can't get to a live person. I have emailed numerous times, I have posts to their Facebook page. I have complained to Groupon and still I don't have the product I paid for.
Delivery Service Review
by anonymous #971052
I was told I would receive my canvas on the same day that I recieved my photos, I got the photos but still no canvas! It should have been here on the 8/12/16 today is now 11/12/16.. It was a birthday present for my sister on 9/12/16! It now looks like I got her nothing and is now 3 days overdue! FUMING!
Snapfish Christmas Cards Review
by anonymous #969108
Just received my Christmas cards and there is a line through all the cards, plus it is blurry. I would really appreciate if you can correct this problem. Order#1148800321027 Yurek-82 my phone #570-436-8010
If your thinking of using snapfish to buy prints of your images please be aware that once your precious photos have been uploaded to this service, you cannot have them back. All download options have been removed. Snapfish treats your images as their property and will...Read more
I had a bout ten years worth of family photos on my account. Because I've been very busy working, with family, etc., I haven't ordered anything since last year. I went to log on and my "account was not found"!!! I had two accounts and I tried to consolidate them last...Read more
I uploaded photos since my daughter was in kindergarten because Snapfish offered the coolest products before anyone else. Now she is in college, and my old hard drive recently crashed so badly that even the secondary drive was wiped clean. I thought I downloaded all of...Read more
I decided to redo my work because I didn't have months to start over again elsewhere. They made a backup and told me to use that one and I wouldn't have any more trouble, this was a lie. Although my embellishments were lost and could not be seen on the editing page, if...Read more
Essentially my photos have been uploading to their website and not saving to my computer because of their software. I want my photos back. I found out from support that there is no way to easily download them back to my computer. I am very unhappy and I think hundreds...Read more
I became a Snapfish customer in Feb. 2002. At that time, most people were still sending film in for processing, and they would upload them to their website and/or put them on a CD that would be mailed to you. I continued to use it until it was feasible to take and...Read more
Ordered ornaments with pics of our pets, two of whom are elderly and may not live until next Christmas. On 12/5/16, the order was confirmed. On 12/9/6, I received a tracking number and estimated delivery date of 12/15/16. It is 12/20/16 and the ornaments haven't...Read more