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I didn’t really get a satisfactory answer regarding my order.
Yes contacted company about order I placed a month ago.Did speak with agent only recording but didn’t get an acceptable answer on When packages on when package was mailed if mailed at all.
East Meadow, New York
I know anything associated with tobacco is politically incorrect these days, but trying to economize I decided to roll my own cigarettes. I placed my order for tobacco and tubes on Nov. 28, sent payment, and as of today 12/13/10 my order has not been shipped. This is my first (and definitely my last) order with this website/company. Their customer service is represented with excuses, not results. They sell a variety of products, not only tobacco related items, and they have their "company policies" which is nothing more than more excuses. My payment cleared my account 12/6, yet I'm still waiting for my order. They don't take credit cards...(I wonder why)? I strongly suggest "SMOKES-SPIRITS.COM" be avoided at all cost. In this economic environment where every dollar counts, I'll gladly pay more elsewhere to get satisfactory service, timely delivery, and a cooperative attitude.
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