Smoke Cartel

So even though Smoke Cartel had received my complaint through the Pissed forum, they still chose not to resolve the issue or even contact to try to remedy anything. So I guess I'm gonna have to take the monetary loss and maybe take the defective products apart and make one that may work for a minute.

I have 2 yo an Draco grinders I purchased from you the original worked for half a bud grind before the grinder broke into several pieces, the replacement you sent me doesnt work at all charged it n nothing no power just trash. I asked you to send me an OnGrocnk manual grinder but no response several weeks later and my disabled fingers are still using scissors. Thanks

After weeks of trying to remedy my problems, they haven't reached out in any way to contact me about the problem.

So youre basically telling me to go F OFF by signing some worthless paper where no customer gets any recourse its basically the shitcan our concerns go while yall go to the bank with our money.

Havent had much of an experience with them except the initial concern with defective products I purchased from them with no reply what so ever

Shows me they are just a revenue driven business with no regards to the customer

I paid for priority shipping October 4. My notification says its not arriving till tomorrow so how exactly is that priority shipping when its taken over 10 days even after you pay to have it shipped faster Im still waiting so if theyre going to charge extra to get the item faster well then they should keep that promise

I bought an item from them, and they never delivered it. Their site then showed that it had been refunded to my account.

That was a month ago, and I have yet to receive anything back. I have called and emailed them multiple times with no response.

I have written a letter that I am going to send to them to demand payment. If they do not respond to this letter, then the next step will be legal action.