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SmittyBilt

SmittyBilt

www.smittybilt.com
What is your customer experience with SmittyBilt?

SmittyBilt Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SmittyBilt has a 3.5 star rating based on 2 customer reviews. Consumers are mostly neutral. Pros noted: good prices and good products. Cons noted: terrible customer services and poor instructions, with some issues finding warranty parts.

Key Takeaways for Future Customers

  • Check SmittyBilt reviews for installation tips and expected value.
  • Expect low price level and good discounts and special offers.
  • Be prepared to source specific winch parts externally.

Negative Feedback / Risk Areas

  • Frequent customer complaints about long hold times and unresponsive help lines.
  • Poor instruction manuals can complicate installs.
  • Warranty and parts support may be difficult to obtain.

Positive Feedback

Customers cite good prices, good products, and value placed on discounts and turnaround time.

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Contrell Tuc

Poor product help

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AI Highlights
  • - The instruction manual left a lot to be desired and the help line kept me on hold for 15-20 minutes.
  • - Plastic bits, mounting, and straps raise concerns.

Purchased a cargo net for my JK jeep and while putting it on realize that the instruction manual left a lot to be desired! It came with the phone number for help line which I called and was put on hold for over 15 to 20 minutes without anyone answering. I tried calling back later in the day with the same results Reason I was calling was I had concerns about the plastic bits that came with the cover and the mounting a certain straps.

User's recommendation: Spend a little more money for a better made easier to install cargo cover

View full review
Francisco P Odw

Warranty and part

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AI Highlights
  • - KCA Auto Sales Orlando seeks a specific winch part for XRC Gen 3 9.5K (00829****); 4WP doesn't have it; call 407536**** about a plastic winch cover.

Hi we are kcaautosales.com Orlando FL . We looking a specific part for one of you winch XRC Gen 3 9.5K sm 00829****and 4wp don't have tath one call me at 407536**** it's the plastic cheaper superior winch Cover

Pros:
  • Good products
  • Good prices
Cons:
  • Terrible customer services

Preferred solution: The part

View full review

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