Smith Volkswagen
Smith Volkswagen Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smith Volkswagen has a 2.5 star rating from 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. The reviewer reports waiting to be contacted and no response from customer service.
Positive Feedback
The single reviewer noted they are waiting to be contacted, indicating a chance for follow-up and resolution.
Negative Feedback / Risk Areas
- Warranty coverage disputes and repair billing led to dissatisfaction and a decision to avoid future purchases.
- Poor responsiveness from customer service and unresolved contact attempts increase Smith Volkswagen customer complaints.
Key Takeaways for Future Customers
- Check Smith Volkswagen reviews and confirm warranty details before purchase.
- Verify repair billing policies and insist on written coverage explanations to avoid unexpected charges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smith Volkswagen has a 2.5 star rating from 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. The reviewer reports waiting to be contacted and no response from customer service.
Positive Feedback
The single reviewer noted they are waiting to be contacted, indicating a chance for follow-up and resolution.
Negative Feedback / Risk Areas
- Warranty coverage disputes and repair billing led to dissatisfaction and a decision to avoid future purchases.
- Poor responsiveness from customer service and unresolved contact attempts increase Smith Volkswagen customer complaints.
Key Takeaways for Future Customers
- Check Smith Volkswagen reviews and confirm warranty details before purchase.
- Verify repair billing policies and insist on written coverage explanations to avoid unexpected charges.
Wilmington, Delaware
Will never buy a vw again
- Bought 6 VWs from Plainville dealer; now own a 2013 Tiguan.
- Warranty doesn't cover carbon build-up misfire.
- Dealer won't lower the $800 repair price.
I bought 6 vw from a dealer in plainville Ct. and they were usually ok to deal with , now I have a 2013 Tiguan I got for my son .
It was used and I got him an extended warranty which never seems to cover anything . Well tiguans are know for carbon build up and the car starts to misfire . I brought it to the dealer and they said the warranty doesn’t cover this . I said I’m making payments on this car and I got an extended warranty that doesn’t cover anything ..
I’m dropping off the car to get fixed now and pay 800 dollars and the dealer won’t work with me on this price ..
I will trade my cars in at a different dealer and not deal with vw again ... I will make sure I post this on all social media and tell all my coworkers .
- I am waiting to be contacted
- Custimarer care
- I have had no responce
Preferred solution: Price reduction
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