Smirnoff
Smirnoff Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smirnoff has a 2.9 star rating from 7 reviews with consumers mostly neutral, a 57% unfavorable vs 43% positive split; reviewers note high price and value discounts and exchange, refund and cancellation policy.
Key Takeaways for Future Customers
- Check local stock and flavor availability; Smirnoff reviews mention discontinued flavors and limited pack sizes.
- Inspect bottles for seal, fill level, and cap function at purchase.
- Keep proof of purchase and expect to request a refund or rebate if problems arise.
Negative Feedback / Risk Areas
- Recurring complaints about defective caps and bottles that do not close.
- Reports of half-filled or tampered bottles and alleged fake product.
- Slow or missing customer service responses and delayed rebates; common Smirnoff customer complaints focus on refunds.
Positive Feedback
Many customers praise the taste and specific flavors like peach and Smirnoff Ice; several reviewers say they enjoy the vodka and consider it good liquor.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smirnoff has a 2.9 star rating from 7 reviews with consumers mostly neutral, a 57% unfavorable vs 43% positive split; reviewers note high price and value discounts and exchange, refund and cancellation policy.
Key Takeaways for Future Customers
- Check local stock and flavor availability; Smirnoff reviews mention discontinued flavors and limited pack sizes.
- Inspect bottles for seal, fill level, and cap function at purchase.
- Keep proof of purchase and expect to request a refund or rebate if problems arise.
Negative Feedback / Risk Areas
- Recurring complaints about defective caps and bottles that do not close.
- Reports of half-filled or tampered bottles and alleged fake product.
- Slow or missing customer service responses and delayed rebates; common Smirnoff customer complaints focus on refunds.
Positive Feedback
Many customers praise the taste and specific flavors like peach and Smirnoff Ice; several reviewers say they enjoy the vodka and consider it good liquor.
Media from reviews





I can not find stores that carry lime infused vodka 1.75 litter
I have asked 2 different stores to order 2 cases of lime infused vodka. Both say they order but it never comes in.
Sometimes they can get the smaller bottles but not often. Can you please tell me how to get the vodka I love???
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Check the status of the form submitted in March 2025
Still waiting for a return phone call back from Smirnoff. Still waiting...
Preferred solution: Full refund
Smirnoff Ice Zero Sugar Original
I am in Love with this drink. I have been drinking for about the last 4 or 5 years.
I can only find it in the 12 pack of variety, which I don't like the other favors. Will you be bringing back the 6 packs?!?!?!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscontinued flavor of grape
Your customer service absolutely sucks@!
Why would you discontinue grape smirnoff? It is one of the most popular flavors of all time!!
I'm extremely frustrated.
I went into the store today to buy some and they said a lady literally came in there and bought ALL of them, completely cleaned the shelf because she heard they are being discontinued..
Please do not do that! Thats a very poor decision.
User's recommendation: Do not buy any more smirnoff products!! They will learn karma!! Grape is a huge significant flavor!! Wine is made from grapes!! Soo to decide to wipe out grape is a complete disgrace!! It's been my sleep medicine for awhile.. people will ban you and u will go out of business!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRebate never arrived
Hi! I mailed my rebate form and proof of purchases for 5 750s of vodka back in May, and I have not received my $30 rebate as of yet.
Can someone look into this for me, please? Thank you very much!
I am not a pissed customer. Not at all.
User's recommendation: Enjoy Smirnoff! Especially the peach.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bottle does not close.
I purchased a bottle of smirnoff today after work. When I got home, I tried to open the bottle the whole top kept spinning and not opening.
I had to take a knife to the metal top to open it. When I went to close it, it did not screw on, it just spun.
It is not closed fully. I have photos of the cap.
- Its a good liquor
- Did not think i would have had have to use a knife to open
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fake product
I went to a retail shop to purchase a big bottle of Smirnoff vodka, however when I opened it there wasn't a crack, and it seemed like it was already opened, but I didn't think too much of it. I took a sip of the vodka, and it turned out to be water.
Furthermore, I went back to the shop, and they claimed that it was a manufacturing problem, and I wasn't compensated with my money back or a new bottle of vodka. In addition, I am utterly devastated and shocked by the incident and hope for a solution.
- Good product
- Hard to contact
Preferred solution: Full refund
User's recommendation: Check your bottles after you purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |PINT OF REGULAR SMIRNOFF VODKA
N/A!!!!!!!
I recently purchased a pint of 80 proof vodka #21. I transferred the contents of the pint into 2 Smirnoff half-pints.
During this time, I filled one half-pint completely, and then the second bottle was 1 inch from the top of being full. My question is - why is a pint of your vodka not a true pint? I am providing a picture of the second half-pint bottle for verification. Thank you.
The reason i did this was for my own personal use.
I only consume a 1/2 pint of vodka per evening. So 1 pint of Smirnoff vodka last me 2 evenings.
- Quality product
- Jipping the consumer
Preferred solution: FIX THE PROBLEM THE THE MILLIONS OF CUSTOMERS
User's recommendation: PURCHASE 2 HALF BOTTLES IF YOU ARE LOOKING FOR A FULL PINT OF VODKA
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |2 Half filled bottle of Smirnoff
I still do not have a reply from Smirnoff
Smirnoff has not tried to contact me for a resolution. I will definitely be checking bottles before I buy them now.
I bought two bottles of Red, White & Blue Smirnoff from Meijer. When I got home, I noticed that both bottles were half-filled.
I could see it in the sunlight. I checked the seal and the bottles were sealed. I took them back to Meijer and they told me I had to follow up with Smirnoff.
Upon further investigation, I suppose it is Diageo I needed to contact. This is really disturbing for consumers.
- I have always enjoyed smirnoff vodkas
Preferred solution: Full refund
User's recommendation: Look closely at the liquid in the bottle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSmirnoff grape ice
Never heard a word. So very disappointed.
For the past month I have not been able to find Smirnoff Ice Grape. It's my favorite.
Walmart and HEB in Kerrville, TX (78028) have not had any and used to have it regularly.
Please don't discontinue this flavor; it always sold quickly. Why can't I find it?
- Great taste like a lot of the flavors
Preferred solution: Just for Smirnoff Ice grape to be available.
User's recommendation: No response yet. Hope they get it back in stock
Complaint
My husband bought me a 6 pack of grape Smirnoff at a local liquor store and 3 or 6 bottles had rust on them. Id like to know how you will correct this health issue.
As Smirnoff grape is the only thing I drink that is alcoholic.
I have pictures of the three bottles. Im very disappointed in Smirnoff and my stop drinking this product because of this health issue.
Because Customer Service dropped my call didn’t bother calling back. I had to call back even though they asked for my phone number then I was supposed to get an email so
so I could upload some photos of the UPC and date code and everything to show if it was old or not give it taste funny. I never got the email from them.
I only got this review the car also job and no one bothered calling me back after I verified my phone phone number. I had to call back 30 minutes later still nothing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere can I find 5% alcohol coolers
You guys need to put alcoho percentagel back to 5 % in smirnoff coolers I haven't purchased none in 8 months
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