filters
state:
Show
city:
Show
Santa Rosa Smilecare exam areas are disgusting! When I exspress my concerns to the assistant she told me the Corporate office cut cost by terminating the cleaning service. They now make the dental assistants responsible for keeping a CLEAN and STAROL exam area. The trash can looked like the trash can/ashtray you see in front of a seven elevan store. The tile flooring is old & worn out, you can see the cement floor underneath. The arm of the...
Read more
#966922
Santa Rosa Smilecare exam areas are disgusting! When I exspress my concerns to the assistant she told me the Corporate office cut cost by terminating the cleaning service. They now make the dental assistants responsible for keeping a CLEAN and STAROL exam area. The trash can looked like the trash can/ashtray you see in front of a seven elevan store. The tile flooring is old & worn out, you can see the cement floor underneath. The arm of the...
Read more
#966919
Coast Dental Inc: The CDI Group, Inc: Gold Plan: My Smile: Gentle Dental: Smile Generation Financial: Pacific Dental Services: THEY ARE ALL THE SAME GROUP!! Advertised $59 ended up paying much more. Sold me Dental insurance, but it isn’t really dental insurance. DECIET, MISLEAD, UNINFORMED. My email address is: stopdentalscams@gmail.com This is what happened to me. I found this place online while searching for an affordable dentist. Their...
Read more

Short Review for November 17, 2016

#957134
I would stay away from dr. Gill we are taking her to court dr gill grinded my moms tooth down so fare she no longer can put the crown on the tooth, then they told my mom they can't do anything for her , to find a new dentist this dental office is crazy every one should stay away from this office.Total slim balls. Sofia cristo
Comment
Show

Smilecare Dental Service Review

#779963
The Orthodontist employed at Smile Care in Modesto, Ca. Has zero regard for her patients... It is routine to wait over an hour from scheduled appts because the doctor hasn't arrived to work... She consistently shows no concern that many of her patients have school and the parents have jobs... Worst customer service we have ever encountered.
Comment
Show

Smilecare Dental Appointment Review

#771322
1.0
I would like caution everyone about going to smilecare dental. This place is never consistent because they have new staff very often. They cancelled my appointment three times because of over scheduled. It's the joke of place!
Comment
Show

Smilecare Dental Service Review

#685926
1.5
I was referred to Smile Care Lancaster office by my insurance company. I was very disappointed to learn that they are in the business of only making money. The up sale is their speciality. It was obvious that they have no intention on working with my insurance company.
Comment
Show
HOW DO I MAKE IT SHORT? I went to Santa Rosa Smile Care to have some Tori's removed from under my tongue! Gave me novicane & I NEVER SAW ANYONE FOR ALMOST 40 minutes! I got up & LEFT told my son I will NEVER GO BACK HERE!!  THERE had been OTHER ISSUE"S but not enough space to say it. Paid out of pocket (2000.00) to get them done! AN NOW my insurance is saying I can go to DELTA CARE @479 Stony Point & I HOPE THIS ISN'T the one...
Read more
1.5
I didn't like
  • Surgeon that was to do dental work
  • No do not deserve 1 star
#660479
Smilecare over charged me during my visits. Normally, I would wait for Explanation of Benefits to ensure I am paying correct amount, but they insisted on up front payment. I didn't know until I was sent to collections without notice, and I only discovered this because I monitor my credit. After researching the payment history and checked with my EOBs, I discovered they over charged me. Their office manager Greta refused to address this issue...
Read more
Anonymous

Sassie Same thing happened to us here in Fresno, CA.
Paid up front and now we are owed over $4,000 refund.

1.0
I didn't like
  • Customer service
#645947
This is a continuation...posted about four....im more than pissed..i was traumatized today....the dentist at Vallejo Smile Care who is probably not even licensed. ...first he call me "sweet" and is very condescending, but i told him that he may call me dr.bachmeier, or ma'am, he then said to me "Im not treating you then, leave" i got up and started to walk out. At that point i was only thinking to call my dentist in Elk Grove to tell him...
Read more
Anonymous

Anonymous What laws do you think were broken? Why do you think the dentist wasn't licensed? You are sounding crazy. Before you complain to the parent company, calm down.

TITLE SAYS IT ALL - THESE *** ARE CORRUPT SINISTER AND MORALLY BANCRUPT THEY CARE LESS ABOUT PAIN TOOTH PAIN AND CARE AND MORE ABOUT PADDING THEIR FEES IF YOU HAVE GOOD INSURANCE, THIS PRACTICE IS A JOKE IVE HAD TWO OF THE WORST EVER DENTAL EXPERIENCES EVER IN MY 60 YEARS OF GOING TO MANY MANY DIFFERENT DENTISTS AND THESE *** ARE LEAPS AND BOUNDS THE WORST OF THE WORST EVER. DONT GO HEREE AVOID THIS OFFICE AT ALL COSTS LKET ME FIRST TELL YOU THE...
Read more
Anonymous

Anonymous You have to have a companion with you for any kind of surgery involving sedation. That's standard process everywhere. They could be breaking the law by doing what you wanted...

Medi-Cal assigned me to Smile Care. I called seeking care for a huge toothache and newly cracked molar. The operator was friendly until she found out I had Medi-cal, then told me they do not accept Medi-Cal. Then why does your website say you do, and why did MediCal assign me there? She answered that TECHINICALLY they take it but they "don't like" to because sometimes Medi-Cal doesn't pay. Then suddenly she said she could give me an appointment...
Read more
Anonymous

SmileCare SmileCare apologizes for any miscommunication which may have occurred, and asks that you contact our Patient Quality Assurance Department by calling 1-855-455-6601. A Patient ...

We've been going to Smilecare for almost 2 years and in that time we've never received a noticed of debt owed. We've tried contacting them several times for information and to pay it. All we want to do is pay our debt. We were given their corporate number for Costal Dental in Tampa, FL. We received a call from a collection agency recently saying our bill was overdue. From we were told our dental insurance covered everything. Our...
Read more
3.0
I liked
  • Dental work
I didn't like
  • Customer service
#609596
Ive been trying to get my refund I am owed going on 3 years!!! ridiculous!! EVERY SINGLE PERSON I have dealt with has dropped the ball. Ive called 10 times in the last 3 days leaving messages. Corporate does not answer phone or return phone calls. They are all useless. Nobody can give me a good explanation as to why they feel I am not owed a refund. Nobody knows what they are doing. My blood boils just driving by the place on Sepulveda Blvd....
Read more
Anonymous

Anonymous Coast Dental Inc: The CDI Group, Inc: Gold Plan: My Smile: Gentle Dental: Smile Generation Financial: Pacific Dental Services: THEY ARE ALL THE SAME GROUP!!
Advertised $59 ...

Anonymous

Princess Elsa I DON'T UNDERSTAND WHY THIS REVIEW HAS THE "MISSION VALLEY" OFFICE ON THE TITLE WHEN THE REVIEW IS FOR ONE OF THE LOS ANGELES OFFICES.
I HAVE GONE TO THE MISSION VALLEY CLI...

1.0
I didn't like
  • No do not deserve 1 star
#588676