They would not let me return an item for a refund because I had "accepted the charges". I had not. Then I was told I could only get back 35% of my money and that was a special offer. Have been on the phone 4 times. Naturally they can't find a manager or anyone who can help me. All I want is to return the item for a refund. After being tricked with a lie into accepting 35% now I'm told nothing else can be done because I accepted the 35%. Liars and cheats. Stay away from them. They will *** over then lie to you.
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#945224 Review #945224 is a subjective opinion of poster.
Radcliff, Kentucky
Smile Pro Direct Teeth Whitening System
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Signed me up for recurring big charge when I only ordered their special "try it" product

When ordering a sample, they signed me up for program costing a recurring $94.31. They say it was told in ad but it must have been in very small writing if at all. Surprise surprise when I got my Visa bill. The company is Smile Pro Direct which sells teeth whitening products. They are a fraud that is making a lot of money... Haven't even tried the product yet so cannot comment on it. But the advertising is very misleading. This is sold in conjunction with a product from Bella at Home, that these 2 products together are very effective. When paying for the Bella at Home product, I noticed there was a big charge like this for their program. It was too far in the payment process to stop the transaction, so I had to cancel immediately after making the order. They charged me almost $10 to cancel. These 2 companies are very misleading and working together. I wish I'd noticed on Smile Pro, they probably did the same thing. Rip-off.
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#541545 Review #541545 is a subjective opinion of poster.
Amarillo, Texas
Reason of review
Problems with payment
Preferred solution
Full refund

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