Skip to content
Smile Brands

Smile Brands

smilebrands.com
What is your customer experience with Smile Brands?

Smile Brands Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating from 1 customer review. Consumers are mostly dissatisfied and recent recommendations say "Nothing."

Positive Feedback

No positive comments or recommendations appeared in the review; no staff praise was recorded.

Negative Feedback / Risk Areas

  • Reports of a rude, dishonest manager and a regional manager who concurs.
  • Poor communication limited to doctors, creating staff frustration.
  • An earned bonus was reportedly removed without clear reason.

Key Takeaways for Future Customers

  • Check recent Smile Brands reviews before engaging.
  • Expect customer complaints focused on management and customer service.
  • Confirm policies and compensation details in writing during interactions.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Harriete H
map-marker Elk River, Minnesota

Unreasonable manager

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The manager isn't a good fit for any clinic.
  • - He is rude to staff and blames others.
  • - The regional manager agrees with him.
  • - They took away a bonus I earned.

The manager that has been hired for the dental clinic is not a good fit for any clinic. He is rude, mean to his employees, lies about things, and blames everyone else for mistakes that he makes.

The regional manager also needs to be talked to since she seems to agree with him; she is also similar in her style.

They do not communicate with anyone, except maybe the doctors. They took away a bonus that I had earned from the last manager that was there for a not good reason.

Loss:
$600
Cons:
  • To many ti type here

Preferred solution: My hard earned bonus paid out to me. And for the mangers to be a little more sympathetic to their employees

User's recommendation: Nothing

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article