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Smashwords

Smashwords

www.smashwords.com
What is your customer experience with Smashwords?

Smashwords Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Smashwords has a 3.4 star rating based on 1 customer review; consumers are mostly neutral. Recent recommendation labeled the service "Terrible". Reviews cite issues with customer service, website access, account/payment settings, and limited file formats while noting the price level is low.

Positive Feedback

Low price level and presence as an indie ebook platform are noted positively by customers in Smashwords reviews.

Negative Feedback / Risk Areas

  • Repeated Smashwords customer complaints about customer service response and website/account access problems.
  • Issues with payment settings, author listing errors, and limited download formats like missing PDF or audiobook support.

Key Takeaways for Future Customers

  • Check current Smashwords reviews and test account access before relying on payouts or advertising.
  • Expect limited format options and contact customer service early for author listing or payment setup issues.
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Lord Xka

I'm Jeremy Speroff The Attainment book 1of7 I...

AI Highlights
  • - Cannot access account; unsure of check address; headings stop flow.
  • - Help with payment settings and keeping the book ready to advertise.

I'm Jeremy Speroff The Attainment book 1of7 I completely do not know what address my check is set for I can't get into my account when I'm trying the only step by step way to do it and it goes no further than the headings please acknowledge I need help or if you can tell me how you got in payment settings with my permission I am trying to keep my book intact and ready to advertise I know you know this but I'm doing all of this with only social security money i want my BMW

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Anonymous
map-marker Leonardtown, Maryland

Mistakes

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AI Highlights
  • - The Realm by Janet Gillooly is only epub.
  • - User wants pdf/other formats, downloads visible, author listed as two, and audiobook not listed.

In the Realm by Janet Gillooly book is only on epub. I want it on pdf and other form.

I can not see downloads.

You have me listed as two authors. I can not set up audiobook because you do not have it listed.

User's recommendation: Terrible

View full review
Janet G Jkq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mistakes

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

You have me down as two authors. My book is only in epub.

I would like it in pdf and other form.

I can not see how many downloads there are. My book is In the Realm by Janet Gillooly

Preferred solution: My book right

View full review

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