
SmarTours
SmarTours Overview
SmarTours has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend SmarTours to a friend or colleague.
- Rating Distribution
Pros: Affordability.
Cons: Not receiving the advertised trip and their lack of care, No cash refund, Poor business practices.
SmarTours has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend SmarTours to a friend or colleague.
- Rating Distribution
Pros: Affordability.
Cons: Not receiving the advertised trip and their lack of care, No cash refund, Poor business practices.Recent recommendations regarding this business are as follows: "BEWARE! STAY AWAY!", "Stay away from this company", "SmarTours responded within days. All problems resolved", "Don’t go".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |To correct my email address in personal information
Preferred solution: to correct the missing email address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou never get a Tour!!
- Affordability
- Poor customer service
- No cash refund
- Not receiving the advertised trip and their lack of care
Preferred solution: Full refund
User's recommendation: BEWARE! STAY AWAY!!
Use Another Tour Company!
User's recommendation: Stay away from this company
Change of name on trip
User's recommendation: SmarTours responded within days. All problems resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Requesting a refund
Preferred solution: Full refund
User's recommendation: Don’t go
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrustration with booking process
Preferred solution: Let the company propose a solution
Not so Radiant Rhine Cruise
- Not receiving the advertised trip and their lack of care
Preferred solution: Price reduction
Mr Robert Slockbower
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