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Smartfares - Thief company,who steals your money extra from your credit card.

1.0
Details
I booked air ticket with smartfare.com,for price $852,i applied my credit card for payment but they steal my $80 extra from credit card & send me invoice of $920 Smartfare.com is complete cheater business.I would suggest them if they are hungry for $$$,pl ask customer for donation it's better than stealing of $$$.
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Author
Cons
  • Extremely bad
Reason of review
Problems with payment
Loss
$70
Preferred solution
Price reduction
Review #1542727 is a subjective opinion of poster.
0 comments

Smartfares - Reservation

Problem of reservation statut pending?
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Author
Reason of review
Order processing issue
Review #1539175 is a subjective opinion of poster.
0 comments

Smartfares - Pas recu de billet pour mon vol d aujourd *** je demande le remboursement

1.0
Details
Je n ai pas recu mon billet alors que la reservation etait confirmer je n ai pas pu partir aujourd *** je demande le remboursement
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Author
Reason of review
Order processing issue
Review #1534755 is a subjective opinion of poster.
0 comments
Worst Customer Service ever! Booked my flight on 8 March and they charged me on the same day. Didn't got my confirmation number or PRN in 24 hours. Have to make 2 call to get the confirmation number. After few days on March 16 my flight schedule was changed and...
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Author
Reason of review
Pricing issue
Review #1497357 is a subjective opinion of poster.
0 comments
1.0
Details
2019 Scammed by smartfares.com bought a ticket, they sent a confirmation with a "booking number" and the itinerary I checked a couple days later in the airline website and there was no flight booked under my name. Then, I chatted with smartfares customer support and...
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Author
Cons
  • Fraud company that abuse people needs
  • Fake fares
  • Offer attractive but false fares
Reason of review
Not as described
Loss
$300
Preferred solution
Full refund
Review #1460701 is a subjective opinion of poster.
0 comments

Smartfares - The representative was very helpful and polite

The call was smooth and professional
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Author
Reason of review
Good customer service
Review #1447368 is a subjective opinion of poster.
1 comment
Flight from ODS to LED, with a stop in Minsk, got to their website from aviasales, where they had a price $180. After I didnt receive a ticket info to my email, I've contacted support(was waiting for chat response several hours), and they told me, that I need to pay...
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Anonymous
#1626696

Too many acronyms with no explanation. To me, LED is a light emitting diode. ODS is Office of Defense Services. Please furnish more information when posting. I'm not a troll o...

Author
Reason of review
Pricing issue
Review #1444622 is a subjective opinion of poster.
1 comment
1.5
Details
Smartfares are nothing but opportunistic, dishonest, financial predators! I will never use them again. I needed to make a change to my ticket and they charged me $650 USD, where if I had booked through the airline directly, I would only have had to pay approx $70 to...
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Anonymous
#1613328

I made a reservation yesterday 13 Dec and am to fly on the 18th. They gave me their reservation number but tonight, 24 hours after the booking, I don't show up in the airlines...

Author
Reason of review
Return, Exchange or Cancellation Policy
Review #1418196 is a subjective opinion of poster.
0 comments
1.0
Details
I booked a flight to Melbourne only to find all the information on the ticket was wrong! Had the wrong airport, wrong time, wrong flight number!! Had to try and cancel all my accomodation and future travel plans, but with such short notice I haven't been able to get...
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Author
Cons
  • Fake fares
  • Sent fake confirmation email
  • Offer attractive but false fares
Reason of review
Not as described
Loss
$5000
Preferred solution
Full refund
Review #1403403 is a subjective opinion of poster.
0 comments
1.3
Details
I booked a round flight from Kuwait to Amman to visit my mother who had a dangerous medical operation for 3 days and they sent me the confirmation e-mal with the the reservation code and the flight details that I have to flight with Kuwait airways for going trip at...
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Author
Cons
  • Fraud company that abuse people needs
  • Sent fake confirmation email
  • Offer attractive but false fares
Reason of review
Poor customer service
Loss
$750
Preferred solution
Full refund
Tags
Review #1344112 is a subjective opinion of poster.

Contact Smartfares Customer Service

Mailing Address:
Smartfares.com
4545 Murphy Canyon Road
San Diego, California 92123
United States
Phone:
(877) 245-3755
All Smartfares Contacts
0 comments

Smartfares - I was hang up on

1.0
Details
I called and was immediately hang up on don't know why but I'm very dissappoted in your guys customer service
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Author
Reason of review
Poor customer service
Review #1338796 is a subjective opinion of poster.