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Most Helpful

Smartfares - Thief company,who steals your money extra from your credit card.

I booked air ticket with smartfare.com,for price $852,i applied my credit card for payment but they steal my $80 extra from credit card & send me invoice of $920 Smartfare.com is complete cheater business.I would suggest them if they are hungry for $$$,pl ask customer for donation it's better than stealing of $$$.
1.0
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I didn't like
  • Extremely bad
#1542727
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Smartfares - Reservation

Problem of reservation statut pending?
#1539175
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Smartfares - Pas recu de billet pour mon vol d aujourd *** je demande le remboursement

Je n ai pas recu mon billet alors que la reservation etait confirmer je n ai pas pu partir aujourd *** je demande le remboursement
1.0
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#1534755
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Worst Customer Service ever! Booked my flight on 8 March and they charged me on the same day. Didn't got my confirmation number or PRN in 24 hours. Have to make 2 call to get the confirmation number. After few days on March 16 my flight schedule was changed and...
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#1497357
2019 Scammed by smartfares.com bought a ticket, they sent a confirmation with a "booking number" and the itinerary I checked a couple days later in the airline website and there was no flight booked under my name. Then, I chatted with smartfares customer support and...
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1.0
I didn't like
  • Fake fares
  • Fraud company that abuse people needs
  • Offer attractive but false fares
#1460701

Smartfares - The representative was very helpful and polite

The call was smooth and professional
#1447368
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Flight from ODS to LED, with a stop in Minsk, got to their website from aviasales, where they had a price $180. After I didnt receive a ticket info to my email, I've contacted support(was waiting for chat response several hours), and they told me, that I need to pay...
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Anonymous
Anonymous

Too many acronyms with no explanation. To me, LED is a light emitting diode. ODS is Office of Defense Services. Please furnish more information when posting. I'm not a troll o...

#1444622
Smartfares are nothing but opportunistic, dishonest, financial predators! I will never use them again. I needed to make a change to my ticket and they charged me $650 USD, where if I had booked through the airline directly, I would only have had to pay approx $70 to...
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Anonymous
Haoa808

I made a reservation yesterday 13 Dec and am to fly on the 18th. They gave me their reservation number but tonight, 24 hours after the booking, I don't show up in the airlines...

1.5
#1418196
I booked a flight to Melbourne only to find all the information on the ticket was wrong! Had the wrong airport, wrong time, wrong flight number!! Had to try and cancel all my accomodation and future travel plans, but with such short notice I haven't been able to get...
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1.0
I didn't like
  • Offer attractive but false fares
  • Fake fares
  • Sent fake confirmation email
#1403403
I booked a round flight from Kuwait to Amman to visit my mother who had a dangerous medical operation for 3 days and they sent me the confirmation e-mal with the the reservation code and the flight details that I have to flight with Kuwait airways for going trip at...
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1.3
I didn't like
  • Fraud company that abuse people needs
  • Offer attractive but false fares
  • Sent fake confirmation email
#1344112

Contact Smartfares Customer Service

Mailing Address:
Smartfares.com
4545 Murphy Canyon Road
San Diego, California 92123
United States
All Smartfares Contacts

Smartfares - I was hang up on

I called and was immediately hang up on don't know why but I'm very dissappoted in your guys customer service
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1338796
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