SmartEnergy Reviews
SmartEnergy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SmartEnergy has a 2.0 star rating from 1 review and predominantly negative sentiment; the sole reviewer reports an unhonored $200 Visa promise and advises "Don't used smart energy anticipating them honoring their word!". Consumers cite poor customer service and high price levels.
Key Takeaways for Future Customers
- Read terms before signing up and track promotional rewards when researching SmartEnergy reviews.
- Expect limited product diversity and higher-than-average pricing.
- Document promises in writing and follow up promptly on billing or reward issues.
Negative Feedback / Risk Areas
- Customer complaints about broken promises and delayed rewards or refunds.
- Poor customer service responsiveness on billing and membership issues.
- Price concerns and lack of product variety.
Positive Feedback
No positive aspects detailed in the available review beyond service enrollment.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SmartEnergy has a 2.0 star rating from 1 review and predominantly negative sentiment; the sole reviewer reports an unhonored $200 Visa promise and advises "Don't used smart energy anticipating them honoring their word!". Consumers cite poor customer service and high price levels.
Key Takeaways for Future Customers
- Read terms before signing up and track promotional rewards when researching SmartEnergy reviews.
- Expect limited product diversity and higher-than-average pricing.
- Document promises in writing and follow up promptly on billing or reward issues.
Negative Feedback / Risk Areas
- Customer complaints about broken promises and delayed rewards or refunds.
- Poor customer service responsiveness on billing and membership issues.
- Price concerns and lack of product variety.
Positive Feedback
No positive aspects detailed in the available review beyond service enrollment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not paying what was promised
- - Promised a $200 Visa card for calling back to claim.
- - I signed up six months ago and kept my end.
- - I'm told to wait until the end of December.
I signed up to have smart energy as my electric provider six months ago with the promise to receive a 200. Visa card when I call back to claim it this month (which I wrote in down on the documents when to call)
Well I kept my end of the bargain and now theyre telling me that I have to wait until the end the December !
Why is it that theres no honor of company words and obligations???
- Lower energy prices
Preferred solution: The 200.00 Visa card that was promised
User's recommendation: Don’t used smart energy anticipating them honoring their word!!!
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