Smartcare
Smartcare Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smartcare has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I suspect most warranty companies operate like this to dissuade claims, but I paid a premium to ensure my work truck would have minimal downtime.".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smartcare has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I suspect most warranty companies operate like this to dissuade claims, but I paid a premium to ensure my work truck would have minimal downtime.".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Brookfield, Connecticut
Company held up repair for 3 days.
Called a few days in advance to preempt work, I then scheduled work at a dealership for the repair. Dealership diagnosed and submitted for claim same day, but were unable to perform work while they waited for Smartcare to respond back.
(They mentioned they were put on hold for over an hour trying to submit claim).
I called Smartcare to see what was holding up the claim, and they stated that claims are handled first-come-first-serve and mine had not been assigned an adjuster. Furthermore, I verified that they only cover rentals for hours of work and not for them delaying my claim/work for three days.
User's recommendation: I suspect most warranty companies operate like this to dissuade claims, but I paid a premium to ensure my work truck would have minimal downtime.
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