SmartBuy Depot Reviews

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blank cds box platter party representative manufacturer paper money return rma
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Cashback

Not credited any cashback amount..even i transacted via amazon via smartbuy ...what reason not cashback credited ..pls solve
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ID
#3005533 Review #3005533 is a subjective opinion of poster.
Location
Ahmedabad, Gujarat

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Update by user Feb 22, 2021

i want a refund or a new one sent out so i can get it finally its been months

Original review posted by user Jan 22, 2021
Never got my chill bag . Been trying to contact people for months . It was $53 I want it re delivered to my address or a full refund
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ID
#2391176 Review #2391176 is a subjective opinion of poster.
Loss
$53
Preferred solution
Want my chill bag re delivered or a full refund

Order my bean bag over 2 months ago

I never received my bean bag
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ID
#2202030 Review #2202030 is a subjective opinion of poster.
Location
Chicago, Illinois

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My order

My order says its delivered and it's not what's going on
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ID
#2169426 Review #2169426 is a subjective opinion of poster.
Location
Tampa, Florida

Bad packaging for USPS

SmartBuy Depot - Bad packaging for USPS
SmartBuy Depot - Bad packaging for USPS
SmartBuy Depot - Bad packaging for USPS
I ordered A fifty pack of blank CD's from a Third party company selling under the Walmart name. Instead of leaving the blank fifty CD's in the pancake plastic platter the Manufacturer puts them in, this company ( Yabow Inc) decided to take them out and put them in a paper thin box and the USPS doing what they do best crushed the package and all fifty blank CD's in it. I called the company and got a RMA to print out and attach it to a new box to return to the seller. I told the company representative I just want my money back as I don't believe they could package another package properly to send through the USPS. As it turns out it wasn't a smart buy buying from Smartbuy Depot. Have yet to see a return of my money.
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1 comment
#1439328

On 1/22/2018, consumer reported the item was damaged upon receipt, SmartBuy Depot immediately sent consumer prepaid shipping label to return the damaged item, and the entire order was fully refunded afterwards, and this case was resolved. It's very hard to control how Post Office handle the packages.

As you can see from the photos, even though 2 layers of protection (bubbles plus corrugated carton box), damages during transit could still happen. Item has to be returned and inspected for damage claim.

ID
#1177700 Review #1177700 is a subjective opinion of poster.
Service
Smartbuy Depot Shipping Service
Pros
  • Price
Cons
  • Delivery
Reason of review
Damaged or defective
Loss
$12
Preferred solution
Full refund

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