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SmartBank

SmartBank

www.smartbank.com
What is your customer experience with SmartBank?

SmartBank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SmartBank has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied. Recent recommendation: "There are so many better banks to use in the area".

Positive Feedback

No clear positives reported in recent feedback; reviewers point readers to consult SmartBank reviews before choosing.

Negative Feedback / Risk Areas

  • Account restrictions and holds after deposited checks causing lost access to funds.
  • Poor communication and notification about account issues leading to service disruptions.
  • Inability to deposit customer checks or pay vendors, reflecting recurring SmartBank customer complaints.

Key Takeaways for Future Customers

  • Review SmartBank reviews and ask about policies on holds and dispute handling.
  • Confirm how billing, refunds, subscriptions and deposits are managed before switching.
  • Consider alternative banks if uninterrupted cash flow is critical.
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Daryn N Ixs

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Verified Reviewer
| map-marker Knoxville, Tennessee

Bank that does not care about it’s customers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Bank restricted my business account days before Christmas due to a fraudulent check.
  • - I can not deposit customer check or pay for materials or staff.

Just days before Christmas smart bank restricted my business account because I had deposited a check that turned out to be fraudulent.. this has nothing to do with me yet I am being punished for it.

I can not deposit customer check. Pay for materials nor will I be able to pay my help. This very pathetic bank has always been a problem for me .

Nothing ever works right. They are to irresponsible to notify a customer of an issue I had to find this out by not being able to use my debit card had to go to the bank to find this out..

Loss:
$1
Cons:
  • Not customer friendly or oriented

Preferred solution: My little bit of money in my account and it closed

User's recommendation: There are so many better banks to use in the area

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