Smart STB
Smart STB Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smart STB has a 2.0 star rating from 8 reviews with about 75% unfavorable feedback; consumers cite high price, working app but poor support and issues with licenses and blocked accounts.
Key Takeaways for Future Customers
- Check recent Smart STB reviews for service reliability before purchase.
- Expect potential delays contacting customer service for subscriptions or membership issues.
Negative Feedback / Risk Areas
- Frequent complaints about customer service being unresponsive and rude.
- Repeated issues with license transfers, accounts blocked, and demo mode after payment.
- Refunds and billing disputes are commonly reported by users.
Positive Feedback
The app can work as intended for some users and provides the expected STB functionality when activated.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smart STB has a 2.0 star rating from 8 reviews with about 75% unfavorable feedback; consumers cite high price, working app but poor support and issues with licenses and blocked accounts.
Key Takeaways for Future Customers
- Check recent Smart STB reviews for service reliability before purchase.
- Expect potential delays contacting customer service for subscriptions or membership issues.
Negative Feedback / Risk Areas
- Frequent complaints about customer service being unresponsive and rude.
- Repeated issues with license transfers, accounts blocked, and demo mode after payment.
- Refunds and billing disputes are commonly reported by users.
Positive Feedback
The app can work as intended for some users and provides the expected STB functionality when activated.
Media from reviews

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Please call
License expired even when I have paid. Can someone from Canada call me.please someone call me. I need help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |We tried to contact customer service but there was no answer, is there any direct line to call
We tried to contact customer service but there was no answer, is there any direct line to call.
We just needed a another connection.
Wants to get stb services
I contact them after i paid for the whole the support help telling I cancel yeah I cancel for next year payment I already purchase the service they scam me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount blocked
I got my membership and account got blocked
Please help me with it. Or give me some tips to do it by myself
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI would like to have my URL adress
I want my URL 1 address to open the application and not the demo files. I paid for the application.
Since 6 days I tried to open the portal. It doesn't work.
Preferred solution: Full refund
Outdated, useless, and expensive.
Expensive and last two years much problems and users cant use it with m3u link or xtream codes.Support staff need support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Old license transfer to new app
Company fixed the issue and I have been provided with apology.
Hey there my old tv have screen problem so thats why I buy new TV so how to transfer my old license on new TV app
Preferred solution: License transfer to another TV
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid full subscription but still in demo mode
No customer service no reply on email
Calls are always coming busy. Been trying to call since yesterday Paid full subscription but still in demo mode
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew subscription
HI My name is Thomas , i live in Iceland . I use to watch channels through STB .
For some reason , the provider stop. I want to have a new subscription for my self. Not as a provider , but just for my family . And i do not know , how to get this new subscription.
I hope i can get help from STB . THANK YOU Best Regards
User's recommendation: smart stb
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransfer license to the another device
We changed the TV and now I want to start the smart stb on my new TV, but on the transfer link, there is just one option (recover to the same device).
Preferred solution: Solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRaise a complaint about not working my app
No one call me back my number is +642102****52
No one call me back
I am the one of ur user in nz and I am using this service from 1 year and from last one year 10 months my service is not working and i am really upset about that and ur team in india who is handling all these things they didnt fix my problem from last 10 months its feel like they treat me like a *** and when i ask them for a refund they simply said no we cant do refund its so shame that i spent money on something and I didnt get servive for that please take this complaint seriously its so harrasing what they did to me and feel free to call me
Phone number - +642102****52
- Lots of channels
- Not any of the channel is working properly
Preferred solution: Full refund
User's recommendation: Don’t buy it u will better not to watch tv rather then pay to them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed password for my account
Hey i have subscription with smart stb and im trying to log in but it shows error is need password and im trying to log in but it doesn't let me log in you guys cN try it im gonna pin all information with receipts i hope someone replying me back with email thankeyou i leave in usa. I change my apartment i moved from earlier place is that matters?
Preferred solution: Fixed
User's recommendation: Poor Customer services in usa
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem
I don't have access to movies, series, and the TV plays only for 10 seconds and then returns me to the home page on Android TV. Please fix it. This problem has persisted for 10 days now.
Preferred solution: IWANT TO WATCH TV AND I CANT!!!!!!!
I want to transfer license to the another device
I was having a license already in my 1 tv
So than i change tv and I tried to transfer
The license but I couldnt
After that i have to buy a new license again kindly refund if you guys can
Thanks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWants to get stb services
I have bought the stb lifetime services 24.99 but its still showing trial on my tv and now I see a plan on 49.99 too Im too confused in this can you please make me understand
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Hi, I like to get some info in regards to your connectivity worldwide I live in Australia is it possible to connect smart sbt. If yes please send me all your info to my email address baktashatila143@***.com