Smart Nora
Smart Nora Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smart Nora reviews show a 1.8 star rating from 13 customers with 50% saying they would likely recommend. Consumers are mostly dissatisfied, citing an unfavorable 85% to 15% positive split. Recurring issues involve refunds, delivery, and customer service responsiveness; price level is reported high.
Key Takeaways for Future Customers
- Expect mixed performance; check delivery timelines before purchase.
- Be prepared to follow up persistently for refund or support.
- Read Smart Nora reviews and return policies carefully prior to buying.
Negative Feedback / Risk Areas
- Many Smart Nora customer complaints cite non-delivery and long delays.
- Numerous reports of no response to refund requests and poor customer service.
- Some devices arrived nonworking and refunds were not honored.
Positive Feedback
Some users report the device may work and a few customers received prompt troubleshooting calls that resolved pairing or reset issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smart Nora reviews show a 1.8 star rating from 13 customers with 50% saying they would likely recommend. Consumers are mostly dissatisfied, citing an unfavorable 85% to 15% positive split. Recurring issues involve refunds, delivery, and customer service responsiveness; price level is reported high.
Key Takeaways for Future Customers
- Expect mixed performance; check delivery timelines before purchase.
- Be prepared to follow up persistently for refund or support.
- Read Smart Nora reviews and return policies carefully prior to buying.
Negative Feedback / Risk Areas
- Many Smart Nora customer complaints cite non-delivery and long delays.
- Numerous reports of no response to refund requests and poor customer service.
- Some devices arrived nonworking and refunds were not honored.
Positive Feedback
Some users report the device may work and a few customers received prompt troubleshooting calls that resolved pairing or reset issues.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never Received.
- - Ordered and paid for the Smart Nora on Apr 7; promised 4-6 weeks.
- - Five months later, it hasn't arrived; emails unanswered; phone not working.
I ordered and paid for the product on April 7th of the smart Nora. I was told it would be 4-6 weeks.
I still havent received what I paid for. I have been trying to get this resolved numerous times. Five months later they will not respond to any of my emails.
The phone # provided on their website does not work. It feels like a scam.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot received
Don’t do it. Never received the product
Never received the product. 5 months.
This company does not care about anything other than the money. Is this a scam?
User's recommendation: Don’t buy it. You’ll never get it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIs this a scam.
Never received the product in 5 months. This is ridiculous that this company can't get back to me about where it is. Not sure if this is just a scam.
Preferred solution: Deliver product or service ordered
User's recommendation: Do t order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBankrupt and not supporting and devices
- - Bankruptcy.
- - No support.
- - Not recommended to buy their products in the market or on Amazon; monitor future ventures under a different name.
The company is bankrupt. Would not buy a smart bora product new or used.
Will not be supporting at way. Would be wary of the company launching under a new name and corporation as they do not stand behind their products.
The company announced bankruptcy. Not supporting any customer service calls.
Would not recommend buying any of their products in the market or on Amazon.
Would also keep open if they try to launch a new company under a different name. Buyer beware.
User's recommendation: Don’t buy it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSTAY CLEAR
- - Product may work for some.
- - Customer service is poor and does not respond.
- - Money from returned devices is being held and refunds are not honored.
Do not buy from Smart Nora
Product may work for some but customer service is HORRENDOUS! They do not respond or stand behind their guarantee of a refund for returned devices.
I have sent MULTIPLE emails and attempted to call with no resolution. They are holding onto money that isn't theirs.
User's recommendation: Do not purchase if there is a potential to need to return.
Device not working
I was not surprised. They do have products they are selling thru Amazon and other sites. Would want customers to know there is no support structure in place.
Device pump is not filling with air. No customer service number.
The number on the web page does not work.
Have to send an email. Spent lots of money on a device that is not working.
User's recommendation: Before you purchase conduct your diligence.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Have not received refund after three billing cycles
- - Device returned and the RMA completed.
- - Smart Nora received March 5.
- - No refund by July 22.
- - Customer service is unresponsive; calls go unanswered.
Company fixed the issue and I have been provided with apology. I trolled them on their FB page.
Returned device as I was diagnosed with moderate sleep apnea and had to switch to CPAP. RMA and return done.
Smart Nora received device March 5. It's July 22 now and I have not received a refund. AMEX won't budge cause the transaction is more than 3 months old. Called their customer service line but no one is answering and wants you to leave voicemail with another failed promise that they will return your call after 24 hours.
Please be aware of this company. It does not honor anything in the fine print.
- No response when inquired multiple times about the refund
Preferred solution: Full refund
User's recommendation: Do not even think about buying a Smart Nora device.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo refund has been issued. They won’t give me my refund until I take out my negative reviews. I won’t take my revenue negative reviews out until they give me my refund!
- - Ordered a Nora five months ago and did not receive a refund after returning it.
- - They asked me to remove negative reviews and I cannot reach them.
I ordered a small Nora five months ago without getting a refund back when I sent it back. Cannot get anyone to respond to emails or phone calls. They want me to take down my negative reviews without my refund not gonna happen.
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWon't give me a refund.
- - They called repeatedly and got voicemail.
- - They returned a product over three months ago and have not received a refund; they warn others not to buy.
I have called numerous times and only gotten a voicemail. I have emailed multiple times.
I returned my product over three months ago and they won't issue me a refund.
This is unacceptable. Do not buy from this company, they will not work with you.
- May work for some people
- Uncomfortable
- And silent customer service
Preferred solution: Full refund
User's recommendation: do not buy their product unless they up their customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI think this company is a scam. They promise money back guarantee. I sent Nora product back. They were communicating until after the 3 billing dates were due for my refund. No call back and no refund.
- - The product was returned unopened with a reference for a full refund.
- - Money was received and product returned in February, with no response to calls.
This is unethical and a terrible company and business service!
The company received its product back in time unopened with a reference number for a full refund. I was told the billing date of June 15 th.
They received my money and the product iback Feb.
I have called, emailed, left messages. No return call!
User's recommendation: Buyer be aware!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Spokane Valley, Washington
Waiting for support from representatives.
I'm hoping it was a system failure and I was overlooked. I've been dealing with my full refund since early March. I still have not received my full refund as promised!
Preferred solution: Full refund
User's recommendation: Buyer be aware! This company does not honour their policy advertised!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI still haven’t received my money back guarantee. Returned, no response. I spoke to someone in April. They have the unit in their possession since February.
I was promised it would be refunded to my card June 15 th? February-.
I have not heard back.
Ive left several messages. Still no refund!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Spokane Valley, Washington
I’m angry and feel ripped off!
- - Customer wants callbacks and the policy honoured.
- - They are disappointed, feel it is a scam, want a refund; the salesperson was good at purchase.
I continued to call and leave messages daily! They have not responded at all.This is a scam and the company Nora do not care about their clients.
Call back customers and honour their policy they advertise! This is ridiculous!
It feels like a scam!
What a shame.So disappointed. The sales person was great when I purchased but to get your money back??
- Lies
Preferred solution: Full refund
User's recommendation: Don’t believe money back guarantee!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
bought the unit on March 14. I sent it back expecting a full refund. nothing yet, June 17 and they don't answer the phone.
Lack of response
I returned smart Nora 6 weeks ago. They never respond to any communication.
Its a scam. Stay away from this company.
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder paid for but not delivered
August 2023 I prepaid for and confirmed for a Nora Gen2. I have sent several emails trying to find where the order is as it was promised for February 2024 delivery
We have not received any email or contact, getting very frustrated. An answer is required please.
Malcolm
- Previous user
Preferred solution: Deliver product or service ordered
User's recommendation: Contact Nora & hopefully get an answer
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