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Smart Cover Insurance

Smart Cover Insurance

smart-cover.co.uk
What is your customer experience with Smart Cover Insurance?

Smart Cover Insurance Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.4 star rating based on 3 reviews. Smart Cover Insurance reviews show mostly dissatisfied customers and mixed experiences with claims and pricing.

Key Takeaways for Future Customers

  • Compare policy terms and read the refund and cancellation policy carefully before subscribing.
  • Expect a wide product range but watch pricing and billing practices.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing, alleged overcharging and fake invoice creation.
  • Reports of refund delays, claim denials, and poor handling by owner or managers.

Positive Feedback

Some customers praise prompt emergency service and product variety, with long-term users reporting reliable claim support.

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Naveed A Nvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Been with the company for over 5 years

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AI Highlights
  • 5+ years with the company as a landlord with 21 properties.
  • Account manager assigned and out-of-hours boiler support is quick.
Original review updated Jul 16, 2025

I have been with the company for over 5 years now insuring my Appliance against breakdown and Boiler breakdown Home Emergency as a landlord with 21 properties, I have been assigned a account manager and feels like they are ready to serve me all the time, I keep making claims as i have some or the other appliance breakdown or boiler breakdown always, i have never been disappointed by the smart cover team. I recently had an boiler emergency and called them out of hours and still they managed to send an engineer instantly to sort out the boiler. Great team, Great Service !!!

User's recommendation: Highly Recommended

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Anonymous
map-marker London, England

Fake invoice creation

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AI Highlights
  • The engineer charged more than the actual price and billed for replacement instead of repair.
  • Niraz Buhari explained why payment was required.

Their engineer charge more than what the actual price is. Instead of repairing the item part, they prefer to replace with the new and bill you which is absolutely disgusting.

They should either repair and pay as a insurance for the new part.

And they argue a lot to make you understand that why you need to pay more for no reason.

I spoke to their boss Niraz Buhari as well and that guy did the same mansplaining to me about why I need to pay. Total dishonest people.

Pros:
  • Have lot of products to offer

User's recommendation: I will not recommend

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Michael M Etu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Took My funding Never returned Me

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AI Highlights
  • Lent him a large sum and was promised to double it within a year.
  • Niraz Buhari (Mohammed Niraz Buhari) is accused of a 2009 insurance scam.

Having known Niraz Buhari for more than 20 years, he came to me with a tragic account about how he required venture cash for Smart Cover Funding. He revealed to me this was a business that was making a lot of cash and had bargains set up.

As a companion, I loaned him a critical sum (in the large numbers) as an individual credit. He drew up a contact and vowed to take care of me twice my cash inside a year.

Clearly, after he got the assets, he let on that Smart Cover Insurance really went going and I heard all the standard hard karma stories alongside around 100-150 guarantees that he was "going to gather installment" or "en route to the bank to pay me".

He likewise guaranteed he would send me and my significant other some pricey workmanship as a much obliged. Nothing at any point showed up and when it at long last got terrible, he had a go at coercing me for something he had made up in his own deceived mind.

Niraz Buhari AKA Mohammed Niraz Buhari) is a conceived conman and liar to the limit.

I have since found he attempted a huge protection trick in 2009 that made Phone Insurance trick. (After evading getting captured he changed his last name).

I realize that one day Karma will find him.

Preferred solution: Let the company propose a solution

View full review
1 comment
Guest

Not true

Jones Reed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer experience with the owner Niraz B*****

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AI Highlights
  • The reviewer says only about 50% of the claim was paid.
  • They say the insurer makes excuses to deny the claim, and the owner's phone tone was rude.

Mohammed Niraz B***** the owner of Smart Cover Insurance is disloyal and liar. I did not get back even 50% of my claim as stated by them when I first adopted their insurance.

They make unnecessary excuses to not give the claim.

I spoke to them on the phone and their tone was very ruse towards me[customer]. I just other people to know about their real intention.

Cons:
  • Make excuses when you claim back your insurance

Preferred solution: Let the company propose a solution

User's recommendation: Do not trust on their mere words. Read their terms and condition footnote carefully.

View full review
2 comments
Michael M Etu

This guy is a scammer since 2009 luring people into fake promise , making sure he will get what he wants in terms of financial terms and vanish in the air

Guest

I too had a bad experience with the Smart Cover Insurance's Niraz B*****. They seems illegitimate to me.

When I read his interview about the customer service in insurance, it felt good but when you buy their home appliance policy and call for repair as they said then that there you would see their true face. They would intentionally delay and cut down the charge and sometime won't pick up your call.

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Insurance Expert Talks

Exposed: Types of Insurance Scams and Fails

Exposed: Types of Insurance Scams and Fails

In this video interview, Charles R. Gallagher, an attorney, explains what sort of insurance fraud happens with consumers. Find out more about insurance fraud, the worst cases discovered, and how to protect yourself from insurance scam.

Read full article
Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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