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Smart Chevrolet

Smart Chevrolet Reviews

www.smartchevrolet.com
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Smart Chevrolet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Smart Chevrolet has a 1.0 star rating from 1 review with consumers mostly dissatisfied; the rating distribution is 100% unfavorable and reviews cite poor customer service, problems with discounts and special offers, and a high price level.

Positive Feedback

No positive feedback is reported in Smart Chevrolet reviews; customers describe service and sales experiences as negative.

Negative Feedback / Risk Areas

  • Repeated Smart Chevrolet customer complaints about rude or abusive staff and allegations of withheld down payments.
  • Service delays and poor shop performance with vehicles left waiting.
  • Concerns about pricing, discounts, and lack of responsive customer service.

Key Takeaways for Future Customers

  • Expect primarily negative feedback when searching Smart Chevrolet reviews and check service quality before visiting.
  • Be cautious about refunds and down payments and confirm billing and refund policies in writing.
  • Consider alternatives if you value prompt, reliable service over potentially high prices.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Breydon Kvl
map-marker Madison, North Carolina

RICK SMITH AND TEAM ARE THIEVES

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - They accused me of fraudulent paystubs.
  • - They forced a car return and kept my $5,000.
  • - Rick Smith threatened repos.

They are a bunch of thieves. I bought a new Camaro from them on August 29.

On September 29th I went to the dealership because they said they were switching lenders for the loan. When I got there they accused me of submitting fraudulent paystubs which was an absolute like. Rick Smith the general manager told me to return the car and get my full $5000 down payment for the car back or not and he would repo it and not give me ***. Long story short I returned the car in better shape than when I took it and he kept my money.

I'm the process I was called a fag and bullied.

They haven't seen the depths I'll go to to expose them and get my *** money back yet. But they soon will.

Reason of review:
Problems with payment
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Anonymous
map-marker Dallas, Texas

Smart Chevrolet service is trash

AI Highlights
  • - Diagnostics began at 9:00 and, as of 1:00, it hadn't been looked at.
  • - Technicians were cleaning fish; they blame it on not using original GM parts.

Been at the shop since 9:00 to have a diagnostics check ran on my truck it is now 1:00 and they have even pulled it in for service but they have technicians cleaning fish. Really?

If you can avoid bringing you car here I would advise you to do so!!! They try to tell you the reason your having problems is because you have not used original GM parts but with service such as this you would prefer to do it yourself.

There have been vehicals brought in after mine and have had the work done and gone and mine hasn't even been looked at. To put it plainly their service is garbage.

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