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Smarkets

Smarkets

smarkets.com
What is your customer experience with Smarkets?

Smarkets Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Positive Feedback

Smarkets reviews note reasonable prices as a clear positive for users comparing fees and markets.

Negative Feedback / Risk Areas

  • Smarkets customer complaints cite no phone contact and failure to reply to emails, creating unresolved support issues.
  • Frequent app errors and login failures prevent placing bets and receiving password reset emails.
  • Reports of unexpected bank receipts raise billing and possible refund concerns.

Key Takeaways for Future Customers

  • Expect low responsiveness from customer service and limited support channels.
  • Verify transactions and monitor bank statements for any billing anomalies.
  • Test the app and login process before relying on it for active betting.
View full overview ›

Media from reviews

Smarkets - Unknown receipt into my bank account
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Jan C Jdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unknown receipt into my bank account

Smarkets - Unknown receipt into my bank account

Hi,

I used to have an account with Smarkets which I thought I'd cancelled. My email is janhammer02@***.com. However, today I have found a receipt in my HSBC bank account for £453.89. I have no idea who this is for. It may be a mistake where money has been transferred to the wrong customer (me) in error.

Please help!

Thank you

Mr. Jan Crossman

View full review

Preferred solution: Clarity on transaction

peter j Svj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wigton, Cumbria

App not workung

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SBK APP NEVER Works. Waste of time and effort.

Error, error, error.

Same p

old story every time you wanna place a bet

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Anonymous

Answer req

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You wanna review before the question has been answered. Get real... no chance now get lost...got it?

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David G Mtg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

Cannot log into account

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For several months, I have been unable to log onto my account. I get different messages now saying I need to reset my password.

I tried this, but I do not receive the reset email. I do not receive any emails from you, and I cannot use chat because I cannot log in.

Can you help?

Regards,

David Guthrie

View full review
Loss:
$20
Pros:
  • Reasonable prices
Cons:
  • No phone contact
  • Will not reply to emails

Preferred solution: be able to log into my account

User's recommendation: Do not open an account. If you have a problem they will not reply to your emails and there is no phone contact

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