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Smallwoods

Smallwoods

smallwoodhome.com
What is your customer experience with Smallwoods?

Smallwoods Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Smallwoods has 1.1 star rating based on 2 customer reviews; consumers are mostly dissatisfied and 100% would likely recommend.

Positive Feedback

Customers note fast service and that products look attractive despite quality concerns.

Negative Feedback / Risk Areas

  • Frequent Smallwoods reviews cite poor print quality and blurry canvases.
  • Multiple Smallwoods customer complaints mention unresponsive customer service and hard-to-use website.
  • Issues with misleading bulk pricing, order changes, and denied refunds.

Key Takeaways for Future Customers

  • Contact the company before ordering and verify print samples.
  • Consider alternatives and avoid paying full price until satisfied.
View full overview ›

Media from reviews

Smallwoods - Blurry pictures
Smallwoods - Misleading Advertising
View all media ›

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Show reviews that mention
blurry respondi canvas pictureplease form lady recourse frames pictures website
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Sarah B Nxz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No help for problems

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They DO NOT answer the phone!!! Cannot get help on line.

No chat service. Feel screwed with a blurry set of 4 photos.

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User's recommendation: Do not use

Sarah B Nxz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Airport, Missouri

Blurry pictures

Smallwoods - Blurry pictures

I ordered 4 prints and frames. The pictures are blurry and cannot be used.

What recourse do I have? The website is hard to use.

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Loss:
$169
Pros:
  • Fast service
Cons:
  • Hard to get help with issues
  • This form

Preferred solution: Full refund

User's recommendation: Check out all options in case of problems

Reo Fxo

Still waiting for help

She told me to fill out the form so I did now I am waiting for someone to contact me.

The lady was nice.

I want to get the correct picture

Please respond

I want a new canvas.

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Maria M Ius

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Print and quality was unsatisfactory

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I ordere 3 prints and the quality of the canvas was poor for the price. there were lines showing and one of the canvas prints was a lot darker than shown on the screen.

I realize the screen calibration may have been off but I thought they'd have some careful review of the prints before actually shipping them off as I've ordered with other companies. I reached out to customer service and they refused to reprint or refund my canvas prints so now I'm stuck with 3 useless prints that I'm embarrassed to hang on my walls.

View full review
Loss:
$190
Pros:
  • Looks pretty
Cons:
  • No customer satisfaction policy sol
  • Quality of print is poor

Preferred solution: Full refund

User's recommendation: Reach out to them before you purchase to make sure the prints are what you want!

Alma G Lvb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to send picture, which frame is not at my house, a gift to my daughter

Contains 1 confidential file for company representatives

Picture frame is not flush on the corners, I was on surgery when it arrived and my daughter was on a vacation, so we didnt view it when it arrived

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Savanna H Pvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change Order address

I accidentally put the wrong building number on the address. It is being sent to eat 10th Tapestry Way and I want to see if I can change it to 941 Tapestry Way.

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Preferred solution: Change address

Anonymous
map-marker Dover, Pennsylvania

Misleading Advertising

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Smallwoods - Misleading Advertising

Website says "BULK PRICING: Buy 3 Or More For $69.00 EACH!"

To me, I just thought that meant 3 or more Smallwood frames that are the same size frame, then you could get for that price. Evidently this isnt the case, and customer service did absolutely nothing to resolve the issue despite their advertisement being unclear. It's a lot of misleading advertising and customer service not taking the time to resolve the issue.

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User's recommendation: Don’t trust their advertising

Kahari Ttr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order Issues

When I ordered, I didnt pick the same frames in all pictures and I need to change them all to almond

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Anonymous
map-marker Philadelphia, Pennsylvania

Can I complete application

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I'm trying to complete my application but your system tell me my address is incorrect this is my address for the last 6 years so I cannot proceed

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Anonymous
map-marker Seguin, Texas

Customer service

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Customer service lady couldnt tell me the answer to what I called for! Also, I asked for an additional discount code and she didnt have a clue!

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User's recommendation: Never pay full price

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