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SmallRig

SmallRig Reviews

smallrig.com
What is your customer experience with SmallRig?

SmallRig Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

SmallRig has a 3.5 star rating based on 4 customer reviews; consumers are mostly neutral. Recent recommendation: To make sure all the things properly next time for everyone. Reviews note issues with customer service, Discounts and Special Offers, and that the price level is high.

Key Takeaways for Future Customers

  • Expect mixed SmallRig reviews with a 3.5 star average.
  • Check shipping address carefully to avoid returned packages.
  • Be prepared to contact customer service for warranty or battery issues.

Negative Feedback / Risk Areas

  • Repeated shipment returns and missing deliveries due to incorrect address.
  • Unresponsive customer service and delayed replies reported.
  • Product issues with batteries not charging or displaying readouts.
  • Perceived high price and dissatisfaction with discounts and special offers.

Positive Feedback

Some customers recommend clearer fulfillment to improve future experiences.

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Media from reviews

SmallRig - Didn’t receive package
SmallRig - Didn’t receive package - Image 2SmallRig - Small rig battery 212
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Show reviews that mention
small rig package issue rig sender status shipment address shipment status incorrect address
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Syed N Why

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newark, New Jersey

Returned package due to address issue

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When I get my parcel, that's it. I checked the shipment status and they said that my package is returned to the sender because of the incorrect address

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Anonymous
map-marker Queen Creek, Arizona

Didn’t receive package

SmallRig - Didn’t receive package
SmallRig - Didn’t receive package - Image 2

Hi my name is ***, I ordered a camera cage for my Sony A7V. It says it was delivered but I haven't received it.

I checked both my mailbox and everywhere around my house. I would like to know what happened and if I can get my package or will

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Syed N Why

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newark, New Jersey

Returned shipment left customer waiting

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Original review updated Jul 30, 2026

I checked the shipment status, and it said that the package is returned to the sender. I want to know when I will get my package.because of incorrect address

User's recommendation: To make sure all the things properly next time for everyone

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Osiris F Gwy
map-marker Jacksonville, Florida

Small rig battery 212

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SmallRig - Small rig battery 212

I have a small rig 212 V mount battery. It won't take a charge. I put it on a small rig V mount charger and it won't charge, and I tried to charge it with type C, and it still won't hold a charge.

Loss:
$200

Preferred solution: I would like to get another battery

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Ian B Uha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Small rig issues

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AI Highlights
  • - Could not reach anyone by phone.
  • - I emailed about the issue and have not received a response; please advise how to proceed.

I could not get through to anyone by phone. I then emailed with my issue and I have received no response regarding that. It would be great to have help how to proceed forward with my issue.

Thank you.

Ian.

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Anonymous
map-marker Louisville, Kentucky

I need to return an item

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I need to return the item it came late but Ive tried to reach out for two days. No response cant find my user name or order number

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Karrie Yek

Recently purchased Small rig v99 battery not...

Recently purchased Small rig v99 battery not displaying any digital read out ? Charging it with a 65w charger via usb c

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