SmallPDF Reviews
SmallPDF Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SmallPDF has a 3.0 star rating based on 4 customer reviews. Consumers are mostly neutral. Rating distribution shows unfavorable feedback 100% and positive 0%. Recent SmallPDF reviews frequently mention billing and refund requests.
Key Takeaways for Future Customers
- Watch for unexpected subscription renewals and reoccurring charges.
- Many users request a refund after accidental billing.
- Contact options are limited; no customer service phone number is reported.
- Price level is considered high by reviewers.
Negative Feedback / Risk Areas
- Customer complaints focus on billing, refunds, and subscription management.
- Reports of continued charges after cancellation and slow email responses.
- Lack of phone support and scarce contact info increases risk.
Positive Feedback
Users say SmallPDF is good for converting files, and one review notes support resolved a rate increase issue.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SmallPDF has a 3.0 star rating based on 4 customer reviews. Consumers are mostly neutral. Rating distribution shows unfavorable feedback 100% and positive 0%. Recent SmallPDF reviews frequently mention billing and refund requests.
Key Takeaways for Future Customers
- Watch for unexpected subscription renewals and reoccurring charges.
- Many users request a refund after accidental billing.
- Contact options are limited; no customer service phone number is reported.
- Price level is considered high by reviewers.
Negative Feedback / Risk Areas
- Customer complaints focus on billing, refunds, and subscription management.
- Reports of continued charges after cancellation and slow email responses.
- Lack of phone support and scarce contact info increases risk.
Positive Feedback
Users say SmallPDF is good for converting files, and one review notes support resolved a rate increase issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ottawa, Ontario
I did not ask for the subscription....
I did not ask for the subscription. However, they applied the subscription and deducted my money. I want the refund and want to stop the subscription.
- It is good for converting files
- Pdf to word
- Expensive
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Fee Refund Please
- - Free trial with Small PDP renewed accidentally; $15 charged.
- - No use after renewal.
- - Refund to original payment method; invoice attached.
I was trying a free subscription with Small PDP, and the subscription got accidentally renewed. I was charged $15 on my card.
However, I was not intending to purchase the subscription, and I have not used the account after the renewal.
Therefore, I was requesting if you could refund the subscription amount to me on my original form of payment. A payment invoice is attached for your ready reference.
- Good professional service
- No customer service phone number available to talk to a person
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
I was trying a free subscription with...
- - Free Small PDP subscription renewed; charged $15.
- - Not intended to purchase; no usage; refund to original payment; invoice attached.
I was trying a free subscription with Small PDP, and the subscription got accidentally renewed. I was charged $15 on my card.
However, I was not intending to purchase the subscription, and I have not used the account after the renewal.
Therefore, I was requesting if you could refund the subscription amount to me on my original form of payment. A payment invoice is attached for your ready reference.
Atlanta, Georgia
No response from Small on several emails
I have been sending emails to Small PDF for so long now but there is no response from them after initial one response. Please contact me at 615693**** OR sourishsamaddar2011@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
South Lake Tahoe, California
Reoccurring charges
I don't want to pay $15 every month for a service I use 2 times a year. Please stop charging my Spark business card.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
SmallPDF stepped up
I had a complaint about their rate increase because I wasn't aware of it until I contacted my bank. I received a support email from the SmallPDF team and they resolved my complaint successfully.
Trois-Rivieres, Quebec
Cancel my subsciption
Cancel my subscription,,,Cancel my subscription,,,Cancel my subscription,,,Cancel my subscription,,,
Gainesville, Texas
Canceled account but they keep billing my credit card.
Small PDF keeps billing me after I have canceled. they do not reply to emails and have no phone number to call.
User's recommendation: Do not sign up for Small PDF
Miami, Florida
Please cancel account. Last 8 of credit card:0861-****. New email is controlledspending@***.me
Please cancel account. Last 8 of credit card:0861-****.
New email is controlledspending@***.me. end of email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Petersburg, Northwestern Federal District
They took money from my bank and I never signed up for anything through them and there's no way to contact them besides email there isn't customer support like it says 24/7 support bad business
- - There is no customer support and they charged my bank.
- - I didn't use any service or sign up.
- - You can't contact them about issues.
They aren't giving my money back
I didn't even know who this company was.
Bad business there isn't customer supportthey tool money from my bank I have not used any service or signed up for any emails or whatever they offer you can't contact them if you gave issue Bad Budiness stay far away
- I dont know
- No contact info
Preferred solution: Full refund
User's recommendation: Bad Business
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