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SM Solutions...SM Concrete...Sean Mills Run in the other directions

We hired Sean Mills company to build our new home/garage. We were told it would take 4-6 months. They started in May 2013. At first they were great. Then they slowly went down hill. Window framing had to be re-framed because they got the wrong size windows. Walls/closet had to be re-framed because vanities didn't fit. They installed our laminated hardwoods in the fall/winter before installing a heating system and the floors are now totally ruined. The sub-floor isn't totally nailed down and they never leveled it before installing the floors. They have buckled, gapped and are mushy through the entire house. House outside soffets had to be redone 3 times. Many many code violations had to be fixed. Sean would ask for more money when he hadn't completed work the bank said needed to be completed and when we wouldn't give it to him he once told his guys to start tearing down walls. They wouldn't show up for days on end and when they did most times it was 2 guys for a couple hours in the day. When we did give Sean money we wouldn't see him for days/week or more because he was working on other jobs. He totally avoids telephone calls/texts/emails. He will answer the phone occasionally and throw it and not speak. When he does answer he will make an appointment to come to your home and doesn't call or show up. He has told us all of their bad works is our fault because we rushed them. A year after the start we still didn't have a deck or central air and the bank was going to close our loan and he told us he didn't care. It was our problem. We had to hire someone else to do these jobs so we could get the rest of our loan. We are now 14 months from the start of construction and with a ton of bad work that he said he would warranty and he won't come back to fix it. This weekend we had shingles fall off our garage roof. They started everything in the house and finished nothing. We have 2 neighbors that also hired him to do small jobs...construct a garage and extend a garage and neither is finished and one I know has major issues due to poor construction. He will tell you that things are on back order to put you off when it is really because he doesn't have the money to buy the products because he took your money and used it on someone else's job. I could go on and on with all the problems we have. If you are considering this company.....Run in the other direction.
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ID
#515838 Review #515838 is a subjective opinion of poster.
Location
Cazenovia, New York
Loss
$179000

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