Slumberkins
Slumberkins Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Slumberkins has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied; recent recommendations include improving order communication and some customers do not recommend the company.
Positive Feedback
Some customers seek specific books and products and expect timely help from the brand, indicating product interest despite service issues noted in Slumberkins reviews.
Negative Feedback / Risk Areas
- Repeated reports of unreachable customer service, full voicemail, and unanswered calls.
- Wrong orders and shipping address errors leading to privacy concerns.
- Complaints about automated marketing texts and poor order communication.
- Perception of high price and limited product/service diversity.
Key Takeaways for Future Customers
- Expect potential contact delays and confirm shipping details before completing an order.
- Monitor communications and review Slumberkins customer complaints history if concerned about billing or service follow-up.
- Consider contacting support early and documenting orders if you need time-sensitive items.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Slumberkins has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied; recent recommendations include improving order communication and some customers do not recommend the company.
Positive Feedback
Some customers seek specific books and products and expect timely help from the brand, indicating product interest despite service issues noted in Slumberkins reviews.
Negative Feedback / Risk Areas
- Repeated reports of unreachable customer service, full voicemail, and unanswered calls.
- Wrong orders and shipping address errors leading to privacy concerns.
- Complaints about automated marketing texts and poor order communication.
- Perception of high price and limited product/service diversity.
Key Takeaways for Future Customers
- Expect potential contact delays and confirm shipping details before completing an order.
- Monitor communications and review Slumberkins customer complaints history if concerned about billing or service follow-up.
- Consider contacting support early and documenting orders if you need time-sensitive items.
Turn one complaint into a collective action
Lost little shine yeti! please help
Not sure if this called the right number- said the person was Kelly when I was looking for Slumberkins company ?
Madison, Wisconsin
Just ordered, they are sending wrong address can not reach anyone
- - Could not reach anyone by phone or email about a wrong shipping address.
- - Online ordering should include a communication spot at checkout.
Could not reach anyone, not calling, not emailing, to say shipping address was wrong. Actually, it never came up as to where shipping to.
My panic was taken care of. All online ordering should have a spot for communication at end of order before sending thru.
Not sure I would use P- consumer, but had no other choice.
User's recommendation: Just make communication on orders much better before clicking away.
Stop sending me automated marketing texts
I called the number for customer service and I was forwarded to someones mailbox only to hear a recording saying that the voicemail box was full.
Preferred solution: Get of the automated marketing text list!
I am looking for a book on "A child moving to new house" he is 5 He'll fast please.
- - Call went to recording with no option to leave a message.
- - Asks if a book set exists for a child moving to a new house.
- - Needs this information now.
No complaint except I called the number I was directed to ; got a recording and no room on it to leave message!! I just need to know if u have a book set for a child dealing with a move to new house. I need it now
Preferred solution: I just need help finding a book set for my grandson about moving to new town and house..
Sandy, Utah
Wrong order
I Was sent someone else's order. I am More upset that someone now has my order and address with info.
User's recommendation: Do not recommend
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