Lied to about options

On Wednesday, June 14, 2017, I purchased a 2017 RAV4 . Before taking possession, I asked about the CD player, I was told CD's are not made any more. Imagine MY surprise when the 2 owner's manuals showed CD players. I returned to the dealer with my complaint about the discrepancies. The cover up was, " not for that model". I brought up other options I had wanted, i.e.,heated steering wheel and tire pressure reset. Again, not available on the model, or any combination of models. Toyota's lack of honesty, specificity, and concern about their customer is making me think Honda, Subaru, Lexus, or anything other than Toyota. I find this treatment to be both deplorable and disrespectful.
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#1063213 Review #1063213 is a subjective opinion of poster.
Sloane Toyota Of Glenside Customer Care
  • Being lied to
Reason of review
told no cd's,
Preferred solution
Full refund

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