Sloane Toyota Of Glenside
Sloane Toyota Of Glenside Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sloane Toyota Of Glenside has 1.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "It is not a good idea to go to that place the service adviser not good and the service manager is unprofessional and very uneducated".
Review authors value the most Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sloane Toyota Of Glenside has 1.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "It is not a good idea to go to that place the service adviser not good and the service manager is unprofessional and very uneducated".
Review authors value the most Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified Reviewer | Abington, PennsylvaniaPlace becomes wrost
I've been going to that place for more than 15 years on 08/08/2022 I brought my 2006 Toyota RAV4 for inspection and service, the service adviser by the name of: Nick Countey way over overcharge me a total of $ 4953.63 by recommending me to correct the problem before passing inspection, so I went and pick up my car and paid $ 175.63 and went to another mechanic to correct the problems, I bought all my parts for a total of $756 and paid $350 for labor. 8/26/2022, I went back to Sloane Toyota at Glenside Pa to have my safety ticket inspection, my battery od good, I replaced my battery which is the same size as the original and I have been going for inspection to Sloane Toyota for years with that battery suddenly the new adviser Nick Countey said he is not going to give me the safety inspection ticket it is an hazard safety I need to put a Toyota battery, since he made me paid for the inspection pass or fail which I understand but after correcting the problems he charged me again and didn't want to put the safety ticket in my windshield, so I asked the receptionist if I would like to see the manage as the receptionist let the manager know that a customer want to see him for a complaint and i went the manager said to me he was there it's about the battery and screaming at me: I don't want to hear anything get out of my office, and I said sir it's about the adviser make me paid again, the manager said to me, he doesn't have anything to do with that, and I said I will not come back here again and the manager said: good you don't have to come back.
I feel ashamed and upset, all the 4 service advisers and the receptionist heard the way the manager was screaming at me.
It is such a beautiful place, It is a shame having kind of people working in that place and they are all new faces, the new services adviser and the manager are not fit for that position. I love that place I am hoping the responsible for that location: Sloane Toyota Easton Road Glenside Pa will take thoroughly drastic decision against the new services adviser and the manager.
Preferred solution: The manager and the service adviser are not fit for that position, they need to be replace.
User's recommendation: It is not a good idea to go to that place the service adviser not good and the service manager is unprofessional and very uneducated
Lied to about options
- Being lied to
Preferred solution: Full refund
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