Anonymous
map-marker Washington, District Of Columbia

I need a new mass my mass I'm using right now on my machine supplecase me at night time I got to put the headgear on put in the front and sometimes it doesn't work long air up my my nose

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I need a new mask that mass I'm using right now it barely blows up my nose I have breathing problems I want to get the right mask

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Devyn G Tws

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Verified Reviewer

Billed but no service

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Original review updated Mar 21, 2023

Got scheduled for a cpap machine.

Servicing Company went out of business 2 weeks later. Sent me to another company and I told them I needed to be scheduled for a fitment as my mask leaked. ZERO call back for scheduling and no way to get ahold of them yet they are charging my insurance every month!!!

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Loss:
$800
Cons:
  • Zero customer service

Preferred solution: Scheduled for new equipment and refund for the charges up to the scheduling as I cannot use the machine (leaks)

User's recommendation: Zero customer service.

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