Unclaimed
Skystar Wheel Reviews
77
CLAIMED LOSSES
1
TOTAL REVIEW
New Reviewer
A most unpleasant experience
After suspending me and my family 100s of feet in the air for 40 minutes with no explanation or information, they allowed us to complete one revolution. So picture 180 degrees up-wait 40 minutes, then 180 degrees down and all it cost was $77.28 for the 6 of us! So we asked for a refund and they told us we could ride again...like offering a crime victim a second beating. when we finally got off, the manager told us to see the ticket office for a refund. And that's where a lady told us she could do nothing without the manager who was hiding out in a trailer out back, refusing to talk to us. I completely understand that mechanical things happen, but after you ruin our afternoon, you need to make it right.
ID
Location
Cincinnati, Ohio
Cons
- Customer service
Reason of review
Poor customer service
Loss
$77
Preferred solution
Full refund
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Skystar Wheel