Lisa L Lsg

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Verified Reviewer

Locked out

I have been trying to get into my account for hours. I need to submit a new contract. This is seriously the most frustrating thing. Why can I not speak to a human? I dont have all day to get this done. What is the fastest way to get help.
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Cons:
  • Customer service

Preferred solution: A human being to help me

Alisa Z Dpt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help for my issues

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Carla first (until We got disconnected) then Jennifer who was amazing and helped me through my several calls. I was lucky that she was available every time I called so there was continuity. She was awesome. Thank You Jennifer!! I called a few days ago and I was totally helped then too.
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Anonymous
map-marker Los Angeles, California

Issue resolved email was not going through

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Issue resolved email was not going through. When I said my client the Offered to sign off he was getting an error message on his behalf and it took me almost 7 hours for customer service to call me back and result they issued
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User's recommendation: Unknown

Anonymous
map-marker Fort Lauderdale, Florida

Caution before you engage Skyslope paperless storage

CAUTION - CAUTION - CAUTION!!!!!! WARNING - WARNING WARNING Before you engage the services of Skyslope please read this: I own Balistreri Realty (200+ agent firm) and we engaged the services of Skyslope 3 years ago. We have been very satisfied. Now we are engaging a new vendor as it just fits us better and we need to "Archive, Store and Access" the 1,000's of files now in Skyslope. WARNING - WARNING - WARNING: I thought I was clear with our salesman Ryan of Skyslope, shame on me, that should we ever leave Skyslope that there was a way to download our files - well there is - ONE FILE AT A TIME. We have 1,000's of files which need to be downloaded ONE FILE AT A TIME. Looks like SKYSLOPE as built in a hostage scenario. Again, shame on me for not understanding this before we started with Skyslope. WARNING: Before you start storing your files at Skyslope you may want to consider the above little twist in SKYSLOPE allowing to download your files with ease. I welcome your phone calls and welcome a response from Skyslope. I have called and spoke to Skyslope twice and our IT expert has as well and yes they say - ONE FILE DOWNLOADED AT A TIME!!!!! Thousands of files to be downloaded - ONE FILE AT A TIME. Just something you may want to consider before you engage the services of Skyslope. Jim Balistreri, Broker Boca Raton, FL 561-886-****
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Cons:
  • Thousands of files to be downloaded - one file at a time
Reason of review:
Document download
2 comments
Guest

Thanks for your review very interesting… I'm currently evaluating systems now ... why did you leave sky slope and who did you choose now?

Guest

also look out for their auto renew contract. If you don't give them 60 days notice your on the hook for another year.

a terrible way of holding you hostage.

a terrible way to do business.

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