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SkySlope

SkySlope Reviews

skyslope.com
What is your customer experience with SkySlope?

SkySlope Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

SkySlope has a 5.0 star rating from 1 review, with 100% positive distribution; consumers are mostly satisfied. Reviewers value the Website and customer service, and price level is reported as medium. Recent recommendations are listed as unknown. SkySlope reviews show both praise and service friction.

Positive Feedback

Agents praise the Website usability and named support staff who provided helpful, continuous assistance resolving account issues.

Negative Feedback / Risk Areas

  • Access and login delays causing lost time and frustration, a frequent SkySlope customer complaints theme.
  • Slow or long callbacks from support after errors, increasing resolution time.
  • Paperless storage export limits requiring one-file downloads, creating heavy migration effort.

Key Takeaways for Future Customers

  • Expect solid web tools and decent support but plan for potential login delays.
  • Confirm export capabilities for paperless storage before committing to large archives.
  • Consider support continuity and ask about response times and subscription or billing policies up front.
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Lisa L Lsg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out

AI Highlights
  • - Can't access account for hours.
  • - Need to submit a contract.
  • - Frustrated by the process.
  • - Wants to speak to a human.
  • - Seeks fastest way to help.

I have been trying to get into my account for hours. I need to submit a new contract.

This is seriously the most frustrating thing. Why can I not speak to a human?

I dont have all day to get this done. What is the fastest way to get help.

Cons:
  • Customer service

Preferred solution: A human being to help me

View full review
Alisa Z Dpt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help for my issues

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Jennifer was amazing and helped me through several calls.
  • - She was available every time I called, providing continuity.

Carla first (until

We got disconnected) then Jennifer who was amazing and helped me through my several calls. I was lucky that she was available every time I called so there was continuity.

She was awesome.

Thank

You Jennifer!! I called a few days ago and I was totally helped then too.

View full review
Anonymous
map-marker Los Angeles, California

Issue resolved email was not going through

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Email issue prevented delivery.
  • - Client faced an error signing off on his behalf.
  • - It took almost 7 hours for customer service to call back.

Issue resolved email was not going through. When I said my client the Offered to sign off he was getting an error message on his behalf and it took me almost 7 hours for customer service to call me back and result they issued

User's recommendation: Unknown

View full review
Anonymous
map-marker Fort Lauderdale, Florida

Caution before you engage Skyslope paperless storage

AI Highlights
  • - We were satisfied with Skyslope for years, but now need to archive thousands of files.
  • - Downloading is limited to one file at a time.

CAUTION - CAUTION - CAUTION!!!!!! WARNING - WARNING WARNING

Before you engage the services of Skyslope please read this:

I own Balistreri Realty (200+ agent firm) and we engaged the services of Skyslope 3 years ago. We have been very satisfied. Now we are engaging a new vendor as it just fits us better and we need to "Archive, Store and Access" the 1,000's of files now in Skyslope.

WARNING - WARNING - WARNING: I thought I was clear with our salesman Ryan of Skyslope, shame on me, that should we ever leave Skyslope that there was a way to download our files - well there is - ONE FILE AT A TIME. We have 1,000's of files which need to be downloaded ONE FILE AT A TIME. Looks like SKYSLOPE as built in a hostage scenario. Again, shame on me for not understanding this before we started with Skyslope.

WARNING: Before you start storing your files at Skyslope you may want to consider the above little twist in SKYSLOPE allowing to download your files with ease.

I welcome your phone calls and welcome a response from Skyslope. I have called and spoke to Skyslope twice and our IT expert has as well and yes they say - ONE FILE DOWNLOADED AT A TIME!!!!! Thousands of files to be downloaded - ONE FILE AT A TIME. Just something you may want to consider before you engage the services of Skyslope.

Jim Balistreri, Broker

Boca Raton, FL

561-886-****

Cons:
  • Thousands of files to be downloaded - one file at a time
Reason of review:
Document download
View full review
2 comments
Guest

Thanks for your review very interesting… I'm currently evaluating systems now ... why did you leave sky slope and who did you choose now?

Guest

also look out for their auto renew contract. If you don't give them 60 days notice your on the hook for another year.

a terrible way of holding you hostage.

a terrible way to do business.

View more comments (1)

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