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SkyMesh

SkyMesh

www.skymesh.net.au
What is your customer experience with SkyMesh?

SkyMesh Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SkyMesh 2.5 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. SkyMesh reviews mention high price and billing concerns.

Positive Feedback

No positive attributes cited in the available review.

Negative Feedback / Risk Areas

  • Repeated direct debit charge and issues with billing and refunds reported as core SkyMesh customer complaints.
  • Poor responsiveness and unreachable customer service make dispute resolution difficult.
  • High price level and warnings about signing up to subscriptions or membership arrangements.

Key Takeaways for Future Customers

  • Monitor bank statements closely and document payments for any refund claims.
  • Consider the risk of limited support when choosing plans or auto-ship options.
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Resolved
Corey M Bck

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Verified Reviewer

Resolved: Not happy with customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Skymesh charged my direct debit twice and shouldn't have.
  • Contact by phone is hard and email responses are slow; I will go to the ombudsman.
Updated by user Jun 25, 2024

Company fixed the issue and I have been provided with apology. I contacted them,spoke to them,mind you I waited 90 minutes for them to answer

Original review Jun 18, 2024

Skymesh has taken money from my direct debit account twice now and shouldn't have. Trying to ring them is utterly hopeless, and leaving an email for them to contact you is a joke.

If I don't get some answers or this matter cleared up, I will be going to the ombudsman. Not happy!!

Loss:
$106

Preferred solution: I would like them to credit my account on the amounts they have taken out when they shouldn't have

User's recommendation: Be careful what your signing up to

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