New Reviewer

Order not complete

I order two dozen companies to go and I could bring home to Georgia a 7 Hour Dr. I get home and I dont have any buns for my coneys
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ID
#3473657 Review #3473657 is a subjective opinion of poster.
Location
Douglasville, Georgia
Loss
$56
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Charged for items ordered but not received.

Skyline Chili - Charged for items ordered but not received.
Original review updated by user Mar 23, 2022
Skyline needs to keep an eye on cash orders vs. credit card orders. Thieves working the drive-thru windows are already a common practice at many fast food locations. They also need to discipline rude and dishonest customer service. When I called to request a refund so I didnt have to drive all the way back to the store, I was told they cant give a refund unless I come back at 8am tomorrow. Then he said, It is what it is.

User's recommendation: Skyline now just as shady as McDs and Taco Bell. Check your order before leaving the drive thru window!!

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1 comment
#2160539

Skyline Has since called and left an apology, as well as sent me a gift card for the full amount of my order. Thank you so much, Lisa and Christine! It’s so good to know Skyline takes these things seriously and will make things right.

ID
#3429336 Review #3429336 is a subjective opinion of poster.
Location
Saint Matthews, Kentucky
Pros
  • Great food
Loss
$12
Preferred solution
Full refund

Order not made right

Ordered cheese coneys and there wasn't any cheese on them the manager was sopose to send me a 25$ gift card this was on October 17th I called 3 more times about no getting the gift card and today its been 4months and I'm still waiting for it.

User's recommendation: It's still a great place to eat.

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ID
#3265769 Review #3265769 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Pros
  • Great food

Broken Skyline Hot Sauce Bottle

Received a broken Hot Sauce bottle in my order #105162 and instead of a Free replacement, you sent me order #106609 and charged me $5.32. This is the last time we order from you.

User's recommendation: Skyline resolved my problem and sent another bottle, we love SkylineChili, always have.

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ID
#3162820 Review #3162820 is a subjective opinion of poster.
Location
Spring Lake, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Product is not very good

Skyline Chili - Product is not very good
Skyline Chili - Product is not very good
Skyline Chili - Product is not very good
we purchased your chili from frys for a Weekend BBQ. i have to say as did our families & guests found it not a good product for consumption. i trid to send video of this chili its after taste was bad and its contents were like oily at best. im not sure but we hope its just an off day.
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ID
#2580505 Review #2580505 is a subjective opinion of poster.
Loss
$9
Preferred solution
Let the company propose a solution
New Reviewer

COVID

My husband came through the skyline drive-thru in Eastgate Ohio to pick up food for my grandma that is sick with COVID. The food was not made right and it was cold. I spoke with my manager and after I made him aware of the fact that my food was not correct he said to bring it back and he would remake it. I made him aware of the fact that my grandma had COVID and he still insisted that I bring the food back and he would just throw it away. Which is putting him, his employees, customers and myself in danger of getting COVID. I have this all on recording. He was very rude and disrespectful. And had no concern for himself employees or his costumers. I would like to discuss this issue with someone. I feel that this is a VERY serious issue. Thank you.
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ID
#2528547 Review #2528547 is a subjective opinion of poster.
Location
Union, Ohio
Loss
$28
Preferred solution
Full refund
New Reviewer

COVID

My husband came through the skyline drive-thru in Eastgate Ohio to pick up food for my grandma that is sick with COVID-19. The food was not made right, and it was cold. I spoke with my manager, and after I made him aware of the fact that my food was not correct he said to bring it back, and he would remake it. I made him aware of the fact that my grandma had COVID-19, and he still insisted that I bring the food back, and he would just throw it away. Which is putting him, his employees, customers and myself in danger of getting COVID-19. I have this all on recording. He was very rude and disrespectful. And had no concern for himself employees or his costumers. I would like to discuss this issue with someone. I serious issue. Thank you.
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ID
#2527059 Review #2527059 is a subjective opinion of poster.
Location
Wichita, Kansas

Raw chicken

Skyline Chili - Raw chicken
Skyline Chili - Raw chicken
I ordered 2 chicken salads with crispy chicken and I received One that had grilled chicken and the other one with raw chicken. This has not been the first time I have had issues with this location. I'm so disappointed.
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ID
#2376933 Review #2376933 is a subjective opinion of poster.
Location
Dayton, Ohio

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