Skydive Monterey Bay
Skydive Monterey Bay Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Skydive Monterey Bay has 1.6 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid this company at all costs.".
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Skydive Monterey Bay has 1.6 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid this company at all costs.".
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Marina, California
No service provided and no refund provided. SCAM.
We tried booking with Skydive Monterey Bay for a total of four times. We couldn't dive with them because their plane malfunctioned.
They said in order to get a refund, we must return our physical gift vouchers to them in person and they said they would process the refund. Months later, we have never received our refund, and SMB states they don't have our vouchers. We are now down around $300 for the skydiving that we never got to do and never received a refund for. We provided photos of the physical voucher and proof that we purchased the voucher - they even have records that we didn't jump.
WHERE IS OUR REFUND?
We had to report them to the BBB and the FTC because their owner, specifically, will not return our e-mails or calls. Unsafe and completely insane that we are not being refunded for a service that was never provided.
Preferred solution: Full refund
User's recommendation: Avoid this company at all costs.
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