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Skydive Monterey Bay

Skydive Monterey Bay

www.skydivemontereybay.com
What is your customer experience with Skydive Monterey Bay?

Skydive Monterey Bay Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Skydive Monterey Bay has a 1.6 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation says "Avoid this company at all costs." Customers cite issues with refunds and customer service.

Key Takeaways for Future Customers

  • Check recent Skydive Monterey Bay reviews and verify refund and cancellation policy before booking.

Negative Feedback / Risk Areas

  • Multiple customer complaints about denied refunds, poor customer service, and issues returning vouchers.

Positive Feedback

Reviewers value the website and diversity of services and note the price level is medium.

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Stephany C Lpw
map-marker Marina, California

No service provided and no refund provided. SCAM.

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Original review updated Dec 01, 2021

We tried booking with Skydive Monterey Bay for a total of four times. We couldn't dive with them because their plane malfunctioned.

They said in order to get a refund, we must return our physical gift vouchers to them in person and they said they would process the refund. Months later, we have never received our refund, and SMB states they don't have our vouchers. We are now down around $300 for the skydiving that we never got to do and never received a refund for. We provided photos of the physical voucher and proof that we purchased the voucher - they even have records that we didn't jump.

WHERE IS OUR REFUND?

We had to report them to the BBB and the FTC because their owner, specifically, will not return our e-mails or calls. Unsafe and completely insane that we are not being refunded for a service that was never provided.

View full review
Loss:
$290

Preferred solution: Full refund

User's recommendation: Avoid this company at all costs.

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