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Sky USA Enterprise

Sky USA Enterprise

What is your customer experience with Sky USA Enterprise?

Sky USA Enterprise Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Sky USA Enterprise has a 2.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing poor customer service and website/contact failures.

Positive Feedback

Some buyers praised durable patio umbrellas and good value on select items, indicating occasional acceptable product quality in Sky USA Enterprise reviews.

Negative Feedback / Risk Areas

  • Frequent customer complaints about missing parts and poor product quality.
  • No responsive contact info and difficulty obtaining replacements or manuals.
  • Refunds or reimbursements for returns and shipping are often denied or disputed.

Key Takeaways for Future Customers

  • Expect limited or no customer service support; confirm return and refund policies before purchase.
  • Be cautious buying complex items that may require manuals, parts, or warranty service.
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Media from reviews

Sky USA Enterprise - Simple Review #1415157102
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Evett Vit

Power Cord is damaged

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Language barrier made it hard to understand.
  • Customer requests a replacement cord and to be contacted; Rob Dodge.

I got someone who didn't speak english well, so it was extremely hard to understand him. I asked for a supervisor and of course he's busy.

Not very good customer service. I just needa replacement cord.

Please have someone contact me regarding this. Rob Dodge 810-397-****

Preferred solution: Send me a new power cord

View full review
Contessa Loh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kennebunk, Maine

Lh 1502 Portable Heater Review

Lost directions to operate Intertek Portable Heater mldel LH 1502. How do I contact Sky Entrrperprise USA to get manual?

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Tim P Jct

Sky Air Purifier

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AI Highlights
  • • Worked well for three weeks, then declined; cleaning didn't help.
  • • No warranty or contact info; Wal-Mart won't help, leaving a $150 blower fan.

Received the product in Oct. '15, in lease than a month the product began to not performed as it did right out of the box.

Cleaned the unit twice as directed and it performed ever poorer. No warranty, no contact information, no nothing. Stuck with $150 blower fan. Tried to find out contact information on the web and found nothing.

Purchased on-line from Wal-Mart and they won't do anything about it either.

We really needed a air purifier that would clean the air in our master bedroom and this really worked well for about three weeks. We didn't want to continue to use air spray for they just cover the odor and not get rid of them.

Cons:
  • Not good so far
View full review
1 comment
Guest

I have an air purifier that I purchased from Sky Enterprise USAI should have returned it immediately and now I suppose it is too late.I can't use the ozone feature because with just one plate and turned down as low as it will go the ozone is still way too strong.As to the ions.....they might be working but my gauge doesn't show that they are and if they are then why do I go around here sneezing all the time?? The ions are supposed to knock the pollutants out of the air so I can breathe clean air.I know this because I am a distributor for air purifiers for another company and also bought another one from a different company...that works.I just wanted to let someone know that I wasted my $$$s on this and am a bit miffed.

Anonymous
map-marker Los Angeles, California

Protein Skimmer Filter Review

Sky USA Enterprise - Simple Review #1415157102

I just received an SKY731 protein skimmer missing parts ... What the F....k ??? How the *** am I supposed to install this S...t ???

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Anonymous
map-marker Bismarck, North Dakota

Purchased baby play center from Amazon

AI Highlights
  • The box says the product is made in China, contrary to USA-made claims.
  • They plan to return the item and will not buy from the company again.

My wife and I had been shopping for a play center for my daughter and decided to buy from sky usa enterprise, because its made to look as if product is made in USA. I will not and do not buy anything for my child if made in China!

I received my box and before opening I see in big writing, made in China.

My wife opened to see this product and it looked to be poor quality. I will remember this name and never purchase again, oh and yes this is now going back to this fake American company...........

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Anonymous
map-marker Ozark, Alabama

Sky protein skimmer 731 I have no directions on how set up and work

AI Highlights
  • Needs help setting up protein skimmer 731; asks if it runs independently without a sump and requests a reply.
  • Requests step-by-step A-to-Z setup.

claim it is already to use I have no idea how to set up and work does it just sit on the ground,please help , protein skimmer 731 need help with how to set up, is it a independent system that works by it self? I do not have a sump system.

could use directions from a to z. email is claveria1m@***.com or mail to 665 union camp road brantley,alabama 36009,all help will be greatly appreciated reply requested,again help me with this skimmer set up and how works I hope it works alone is independent ready to go , thanks

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2 comments
Guest

Hi your skimmer sits inside you sump filter with the pump and everything else on the black Pvc pipe it has a *** to adjust the water flow u want desire and the little rubber hose goes in front of the pump take the cover off the pump theirs a filter inside connect the rubber hose on the little air pipe run it threw the cover to the outside and hang it on the outside of the skimmer start your pump and then you have to play with your adjustments to you get it were you want it to skim that's it is simple I have one and it works wonders

Guest
reply icon Replying to comment of Guest-1191829

Hi. I just bought the sky 731 and have no idea how to set up. Can you send info or pic of system?

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Anonymous
map-marker Atlanta, Georgia

Equipment shipped with out parts PARTS NOT AVAILABLE AND NO REFUND

AI Highlights
  • Parts to assemble were missing and bolts not included.
  • No refunds after 4 days; no customer service; poor quality product from Sky Enterprise.

Ordered a garden scooter.The parts to put it together were missing. The parts of the equipment were not properly made not holes drilled etc NO REFUND is available after 4 days.DO not order anythings from SKY enterprise NO customer service.

Poor quality product with none of the bolts included.The company Sky Enterprise didnot offer any solution. THey acted in different to the fact I had wasted my money on the purchase.SKY ENTERPRISE IN A POOR COMPANY DO NOT BUY ANYTHING FROM THEM.No customer service no solutions poor products a hassle and a total loss of money and time.

Loss:
$75
View full review
elwoodpdobbs

Sky Enterprise Very Good Patio Umbrellas

AI Highlights
  • 3 Sky umbrellas offer easy assembly.
  • Offset umbrella needs extra support; deck umbrella is in its 3rd year and lasts without leaks or fading.

I have purchased 3 patio umbrellas from Sky Enterprise and couldn't be more pleased with the product. Easy assembly and they hold up very well.

We use them constantly for yard partys and keep one on our deck. The offset umbrella requires additional support, as advertised. We use decorative patio blocks and they work extremely well and allow easy movement of the stand. When compared to the average retail umbrella you cannot beat the price and quality of the Sky umbrella.

Our deck umbrella is in its 3rd year and has never leaked during rain an does not fade much in strong sunlight. I wholly recommend this product.

View full review
Jan R Hjj

Sky Enterprise USA SUCKS!!!

AI Highlights
  • Bought an Amazon electric wall mount fireplace.
  • I want SE model and manual.
  • Best Choice replied quickly; SE has not replied in 10 days.

I bought an electric wall mount fireplace from Amazon 2 years ago. I did not want to return it.

I just wanted to contact the mfg. SE. To find out the model and make. Everyone in Missouri works on Dimplex and this one is not.

They have not returned my email that I have been sending for about 10 days now. I told them I wasn't returning it just wanted the book on it and if they knew if anyone does work on these types of wall mount fireplace.

I got a hold of the seller Best Choice and they responded very quickly. It really *** me off they will not return my emails.

Loss:
$150
View full review
Bluetooth

NO REFUND FOR SHIPPING BACK TO COMPANY

AI Highlights
  • Great products, but poor service.
  • No shipping refund; return shipping charged.
  • Color mismatch and vague descriptions.

GREAT PRODUCTS POOR CUSTOMER SERVICE NO REFUND FOR SHIPPING WORTH OVER HALF

VALUE OF ORDER -HOW TERRIBLE IS THAT STIFFING THE CONSUMER FOR SHIPPING BACK THEIR ERROR OR IF YOUR NOT HAPPY WITH ITEM TOUGH KEEP IT ANYWAY ITS CHEAPER THEN FIGHTING THEM FOR RETURN REFUND. THEN CALL ATTORNEY GENERAL

CALIFORINIA TO INVESTIGATE COMPANY -THEN NEVER ORDER FROM THEM AGAIN.I ALSO

PURCHASED PLUMBING ITEM COLOR NOT MATCHING AND YOU BETTER BE HAPPY WITH IT

OR THEY WILL MAKE YOU PAY. ITEMS ARE NOT DESCRIPTIVE ENOUGH AND IMPLYS OTHER PARTS ARE INCLUDED FOR DRAIN SYSTEM AND THEY ARE NOT AT ALL.

Loss:
$23
View full review
2 comments
Guest

Why would any company pay for return shipping because you are not happy with the product?

If you go to walmart and buy something you don't like anyway after you get home, will walmart come and pick it up? Of course not! Your complaint does not make sense..

Guest

I bought a Crazy Fit Massage from Amazon and made or distributed by Sky Enterprise USA.

While using it one day I heard a loud crack/bang and it stopped working.

Contacted Sky by phone and they sent an entire new base replacement for the unit free of chare and said to just toss the one that broke. NOW you must understand that this base is back breakingly heavy and must have cost a small fortune to ship.

My service experience was super! I think service all depends on who you get when you call or email a company and not so much that the company as a whole is bad. :zzz

View more comments (1)
Larry R Oof

Rolling Work Seat missing parts forever

AI Highlights
  • Paperwork lists Best Choice Products with non-existent email.
  • No Sky Enterprise USA number; voicemail says call.
  • Parts missing; found at Home Depot.

Shipped from Sky Enterprise USA, Rancho Cucamonga, CA.

Paper work states "Best Choice Products, Rancho Cucamonga, CA with email address: bestchoiceproducts23@***.com. Forget it there is no such address. No need to call customet service at 909-948-**** - ALL four lines have full mail boxes with a message to call later.

No phone number available for Sky Enterprise USA, There is an email but they never responded.

Pay a little more and get a product you don't have to buy your own parts that are missing. Fortunately, I found 90% at Home Depot. Others still missing.

Stay away form ALL Sky Enterprise USA products and enjoy a "Pissed Free" experience.

Loss:
$90
View full review

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