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Sklz

Sklz

sklz.com
What is your customer experience with Sklz?

Sklz Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sklz has 2.8 star rating based on 5 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Decent products for activities i enjoy.
    Cons: False actions to lead consumers to think there is customer service, No customer service.

  • Recent recommendations regarding this business are as follows: "There is no customer service. Skilz website chat service is a contractor that does not help at all. There is no Skilz customer service.", "Purchase a competitor’s product", "Never heard back from SkLZ or a representative. I was willing to pay for the replacement!", "Nice product I will buy again", "I would recommend the Hurricane trainer.".

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Media from reviews

Sklz - I need a part
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Show reviews that mention
replacement part customer warranty service replacement bands replacement baseball customer service site hurricane
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Neil C Slj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Case 47540

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What is the stats of my case 47540 opened March 19, 2025 - requesting replacement lock for telescoping pole on Sport-Bella ? Original email with case number 47540 states do not reply as it will further delay. I have also left several voicemail messages at 1-80*-***-**** and zero response

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Pros:
  • Decent products for activities i enjoy
Cons:
  • False actions to lead consumers to think there is customer service
  • No customer service

Preferred solution: Replacement or repair part

User's recommendation: There is no customer service. Skilz website chat service is a contractor that does not help at all. There is no Skilz customer service.

Mark W Ihw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken buckle/clamp

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The clamp part of a buckle on Goalshot net (8 x 24) broke. I need a replacement, but SKLZ does not stock them or offer any recourse beyond the one-year warranty period.

Customer service couldnt explain why SKLZ doesnt carry any replacement parts for Goalshot nets. Just repeated that they dont.

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Preferred solution: Replacement part

User's recommendation: Purchase a competitor’s product

Anonymous
map-marker Cherry Hill, New Jersey

Replacement baseball and cable

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I need a replacement baseball and attached cable for the Hit-A-Way PTS. The cable wore through, but was not under warranty!!

I was willing to pay for the replacement!! I was not looking for a free replacement!!

So now my grandchildren have a hitting tool that is unusable as this company will not communicate with a customer/consumer ! Very frustrating, disappointing and a very poor customer service experience.

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User's recommendation: Never heard back from SkLZ or a representative. I was willing to pay for the replacement!!!

Anonymous
map-marker Oxnard, California

I need a part

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Sklz - I need a part

I need the screw of red manequin that holds it together I broke offf and I need to purchase a new one to put and fix

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User's recommendation: Nice product I will buy again

Anonymous
map-marker Hammond, Louisiana

Need replacement bands

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I needed replacement bands for the SKLZ Hurricane 4. I found them on the website but the site was not working correctly.

I have not been able to reach anyone or make the website work.

I love the hurricane. The reason I needed new bands was because of it being left in the weather.

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User's recommendation: I would recommend the Hurricane trainer.

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