Mark W Ihw

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Broken buckle/clamp

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The clamp part of a buckle on Goalshot net (8 x 24) broke. I need a replacement, but SKLZ does not stock them or offer any recourse beyond the one-year warranty period. Customer service couldnt explain why SKLZ doesnt carry any replacement parts for Goalshot nets. Just repeated that they dont.
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Preferred solution: Replacement part

User's recommendation: Purchase a competitor’s product

Anonymous
map-marker Cherry Hill, New Jersey

Replacement baseball and cable

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I need a replacement baseball and attached cable for the Hit-A-Way PTS. The cable wore through, but was not under warranty!! I was willing to pay for the replacement!! I was not looking for a free replacement!! So now my grandchildren have a hitting tool that is unusable as this company will not communicate with a customer/consumer ! Very frustrating, disappointing and a very poor customer service experience.
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User's recommendation: Never heard back from SkLZ or a representative. I was willing to pay for the replacement!!!

Anonymous
map-marker Oxnard, California

I need a part

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Sklz - I need a part
I need the screw of red manequin that holds it together I broke offf and I need to purchase a new one to put and fix
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User's recommendation: Nice product I will buy again

Anonymous
map-marker Hammond, Louisiana

Need replacement bands

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I needed replacement bands for the SKLZ Hurricane 4. I found them on the website but the site was not working correctly. I have not been able to reach anyone or make the website work. I love the hurricane. The reason I needed new bands was because of it being left in the weather.
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User's recommendation: I would recommend the Hurricane trainer.

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