
SkinMedix
SkinMedix Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SkinMedix has 2.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Follow up with the consumer who’s spending money on the products you sell", "Please make it easier to inquire about a product. Also I have sent several emails 3 days later, still no response !".
Review authors value the most Discounts and Special Offers and Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SkinMedix has 2.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Follow up with the consumer who’s spending money on the products you sell", "Please make it easier to inquire about a product. Also I have sent several emails 3 days later, still no response !".
Review authors value the most Discounts and Special Offers and Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
An order not delivered
No contact from Customer Service about my missing order ! I placed an order a month ago.
Investing on my own, found I put in MY correct address as Ive ordered from Skinmedix before for the same product.
But when I checked the USPS tracking number it showed a different address. I am beyond frustrated !!
User's recommendation: Follow up with the consumer who’s spending money on the products you sell
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Order not delivered
I placed an order for Obagi Vit C 20% 2 pk order #236**** on April 13th. When I filled out my address it auto filled my address because I have ordered this product from you before.
I reviewed my order details before I placed it and everything was accurate. I found in my junk mail it was supposedly sent to a CVS and have NO idea where they got that address from.
I would like my order as I have already been charged. Please assist.
Thank you !
User's recommendation: Please make it easier to inquire about a product. Also I have sent several emails 3 days later, still no response !
No Customer Support
My products never arrived, although the post office shows them delivered. I believe it's Skin Medix's job to make their customer happy.
And that includes researching the issue with the post office. In the meantime, it is also their job to send me a replacement the FIRST time I call or email through their website. Five phone calls have resulted in no one at any of their listed department extensions, including the order line. I've sent three emails as well.
So my next step is to call my bank and reverse my credit card charge to them. If they're really still IN business, their bad business mojo will soon force them OUT of business!
SkinMedix.com is a scam. Can never reach a live person for help!
I have been calling skinmedix.com to ask for pricing and can never reach a real person. The business hour listed is fake and no matter what time I call there is not even an option to leave a voice mail!
I just can't believe it. I called the manufacturer for Glytone products and they have confirmed skinmedix is selling so cheap because it is NOT an authorized reseller, which means they can be selling old, expired, or near expired products. Please do yourself a favor and stay away.
They are cheap for a reason! This kind of website cannot be trusted!
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I placed a order with skin medix and got screwed I wish I had known more about this company before I ordered. The product I received was nothing but water because the serum is clear which I have purchased several times before with another company.
I just got on line to find out that I have been ripped off.
If the price is too good to be true well you know the saying now I'm out 70.00 dollars a high price to pay for water. BEWARE OF THIS COMPANY!!!!!!!!!
Im not sedending this company, but as a medial esthetician I know that Vitamin c serums should be clear. Orange or brown serums are oxidized.