Burned by laser hair removal

I suffered first/second degree burns at Skinful Med Spa and I'm now left with hyperpigmentation over several parts of my body. They have been negligent at best, which was evident in the lack of patch test that was not done which is a standard practice for a qualified Esthetician. Also, the day I notified them I was burned, the owner (Carolina) quickly rushed me off the phone advising me that the person (Laurie) who performed the laser services would call me back but instead she left for the day. It's been nearly 3 months since the burns and I have made several attempts to work with the spa to rectify their error, but they have not been receptive or done anything to make it right.
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ID
#566908 Review #566908 is a subjective opinion of poster.
Location
Toronto, Ontario
Reason of review
Not as described/ advertised
New Reviewer

Disappointed with the Serivce

I purchased a deal for Coolsculpting at Skinful Med Spa located in Toronto. I bought this deal for great price since the procedure is very expensive. Its been couple of weeks and I have not still got the treatment. Every time I have been calling, they were rescheduling me for another date. All I got were couple of I am sorry and that's it. Very slow, horrible management there! Shame on you Carolyna! I Googled their spa and read some reviews about them and most turned out to be negative. The ones that are positive I am pretty sure the staff is writing them to save their face from disgrace.
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1 comment
#788512

FALSE/FAKE COMMENTS ALERT

To the person posting these fake and malicious comments/reviews Skinful Med Spa, and myself, Carolina R., stop immediately. These reviews made from "Sheryl2014" other similar reviews made in various other websites with the same content are absolutely FALSE and MALICIOUS.

We have no association with Louise Talbot. Skinful Med Spa is privately owned. This is cyberbulling and harassment ; legal action is being taken and the authorities have been contacted. You are on notice to cease and desist as this behavior will no longer be tolerated.

To consumers reading these reviews. We at Skinful Med Spa, strive to provide the utmost customer service to each and every client that walks into our clinic. We believe that clients deserve outstanding services from a clinic that can provide and operate with honesty and integrity so as to build a solid rapport.

And we proudly do so. We encourage you to visit our clinic to see exactly what it entails and hear what our real customers really think of us.

Thank you

Carolina R

Owner of Skinful Med Spa

ID
#476768 Review #476768 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

Skinful Med Spa stole the money

Recently I bought a Coolsculpting package (50% OFF) from Skinful Med Spa, located at Queen Street West. Now around 4 (!) weeks passed and I am still unable to get the service! They tell I should wait for bit longer for the appointment as they have loooooong waiting list. Today they told me they just don't have Coolsculpting equipment to perform the procedures right now... And they refused to give me moneyback, they just pushed me to "exchange" the money to some of their other services, which are severely overpriced!!!! I have no idea how to get the money back, so stay away of this spa, especially from the manager Carolina!
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18 comments
#836848

I too have had this issue. I purchased a groupon voucher for 4 tri-polar treatments, and I have called and left numerous messages to schedule an appointment and I cannot get into contact with them.

I have had the right mind to get in contact with groupon and let them know what is going on as they are selling vouchers for an inadequate company. I am kind of scared to go there now and get this procedure performed.

#792760

FALSE/FAKE COMMENTS ALERT

To the person(s) posting these fake and malicious comments/reviews Skinful Med Spa, and myself, Carolina R., stop immediately. These reviews made from "Aynsley" other similar reviews made in various other websites with the same content are absolutely FALSE and MALICIOUS.

We have no association with Louise Talbot. Skinful Med Spa is privately owned. This is cyberbulling and harassment ; legal action is being taken and the authorities have been contacted. You are on notice to cease and desist as this behavior will no longer be tolerated.

To consumers reading these reviews. We at Skinful Med Spa, strive to provide the utmost customer service to each and every client that walks into our clinic. We believe that clients deserve outstanding services from a clinic that can provide and operate with honesty and integrity so as to build a solid rapport.

And we proudly do so. We encourage you to visit our clinic to see exactly what it entails and hear what our real customers really think of us.

Thank you

Carolina R

Owner of Skinful Med Spa

#792645

You keep posting the same generic message. You only change peoples nickname.

What a lazy disguise.

Shame on you Carolina or Carolina's slaves! :(

#792000

FALSE/FAKE COMMENTS ALERT

To the person posting these fake and malicious comments/reviews Skinful Med Spa, and myself, Carolina R., stop immediately. These reviews made from "Customer_2014" other similar reviews made in various other websites with the same content are absolutely FALSE and MALICIOUS.

We have no association with Louise Talbot. Skinful Med Spa is privately owned. This is cyberbulling and harassment ; legal action is being taken and the authorities have been contacted. You are on notice to cease and desist as this behavior will no longer be tolerated.

To consumers reading these reviews. We at Skinful Med Spa, strive to provide the utmost customer service to each and every client that walks into our clinic. We believe that clients deserve outstanding services from a clinic that can provide and operate with honesty and integrity so as to build a solid rapport.

And we proudly do so. We encourage you to visit our clinic to see exactly what it entails and hear what our real customers really think of us.

Thank you

Carolina R

Owner of Skinful Med Spa

#791968

This message is for Carolina R. who is an owner of Skinful Med Spa.

You know best who and how you opened your clinic. With your dirty money from Louise along with a sc*m bag Dr Morgan and Natasha, all of you belong in Jail! You do not deserve to run med spas. You yourself Carolina have a court case against you for illegally stealing client database and clients from a Spa.

The case is public. The lawyer that is defending Carolina is the same Lawyer that has protected Louise Talbot aka. Louise Proulx. You can find it on the internet.

Carolina also sucks up to Louise, so that she can give her money since Carolina can't sell worth dam.

Skinful Med Spa sells you packages and gets your money, but you will never see the treatments you have paid for. That's how Skinful makes their money.

#788509

FALSE/FAKE COMMENTS ALERT

To the person posting these fake and malicious comments/reviews Skinful Med Spa, and myself, Carolina R., stop immediately. These reviews made from "Amanda" as well as "Rebecca" other similar reviews made in various other websites with the same content are absolutely FALSE and MALICIOUS.

We have no association with Louise Talbot. Skinful Med Spa is privately owned. This is cyberbulling and harassment ; legal action is being taken and the authorities have been contacted. You are on notice to cease and desist as this behavior will no longer be tolerated.

To consumers reading these reviews. We at Skinful Med Spa, strive to provide the utmost customer service to each and every client that walks into our clinic. We believe that clients deserve outstanding services from a clinic that can provide and operate with honesty and integrity so as to build a solid rapport.

And we proudly do so. We encourage you to visit our clinic to see exactly what it entails and hear what our real customers really think of us.

Thank you

Carolina R

Owner of Skinful Med Spa

#787740

I agree with the post below, your spa is disgusting!! Louise is sponsoring your filthy spa.

Anyone that doesn't know who Louise Talbot(Proulx) is, google her name.

The only reason you survive is because of that evil woman. I really feel bad for the customers that do not know the truth about you Carolyna!

#786756

I am not sure who is posting what but from my own experience, I personally know that you Carolina work with Natasha and Louise. Louise Talbot that everyone knows is a thief and a crook!

What does it say about you ha?? If you work with that type of people, you ARE that type of person!

#752349

To the person posting these malicious reviews regarding my clinic, Skinful Med Spa, our staff members and myself, Carolina R., stop immediately. These reviews made from "Lise", " Dolores72" and "customer" as well as other similar reviews made in various other websites with the same content are absolutely false and malicious. This is cyberbulling and harassment ; legal action is being taken and the authorities have been contacted. You are on notice to cease and desist and this behavior will no longer be tolerated.

- http://www.yelp.com/biz/skinful-med-spa-toronto

- http://411.ca/business/profile/6524589

- http://www.complaintsboard.com/complaints/skinful-med-spa-watchout-for-owners-c692635.html

- http://www.complaints.com/2013-12-03/health-beauty/skinful-med-spa/toronto-on-m5v-1z7-ca/beware-of-carolyna-and-natasha/1001386050382391282.html

To consumers reading these reviews. We at Skinful Med Spa, strive to provide the utmost customer service to each and every client that walks into our clinic. We believe that clients deserve outstanding services from a clinic that can provide and operate with honesty and integrity so as to build a solid rapport. And we proudly do so. We encourage you to visit our clinic to see exactly what it entails and hear what our real customers really think of us.

Thank you

Carolina R

Owner of Skinful Med Spa

#752348

To the person posting these malicious reviews regarding my clinic, Skinful Med Spa, our staff members and myself, Carolina R., stop immediately. These reviews made from "Lise", " Dolores72" and "customer" as well as other similar reviews made in various other websites with the same content are absolutely false and malicious. This is cyberbulling and harassment ; legal action is being taken and the authorities have been contacted. You are on notice to cease and desist and this behavior will no longer be tolerated.

- http://www.yelp.com/biz/skinful-med-spa-toronto

- http://411.ca/business/profile/6524589

- http://www.complaintsboard.com/complaints/skinful-med-spa-watchout-for-owners-c692635.html

- http://www.complaints.com/2013-12-03/health-beauty/skinful-med-spa/toronto-on-m5v-1z7-ca/beware-of-carolyna-and-natasha/1001386050382391282.html

To consumers reading these reviews. We at Skinful Med Spa, strive to provide the utmost customer service to each and every client that walks into our clinic. We believe that clients deserve outstanding services from a clinic that can provide and operate with honesty and integrity so as to build a solid rapport. And we proudly do so. We encourage you to visit our clinic to see exactly what it entails and hear what our real customers really think of us.

Thank you

Carolina R

Owner of Skinful Med Spa

View more comments (17)
ID
#457351 Review #457351 is a subjective opinion of poster.
Location
Buttonville, Ontario
Loss
$2000

About

Summary

Skinful Med Spa is a beauty center which is based in Toronto, Ontario, Canada. It is located in the center of the city. The company offers a wide range of skincare services. Those include Laser hair removal, Photo Facials, Botox and Juvederm. Skinful Med Spa also provides Skinful Beauty peels, Microdermabrasions, Spray Tan, Massage and some other options. The company is presented to use advanced skincare technologies. At Skinful Med Spa complimentary consultations are promised to be available.

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