SkinCeuticals
SkinCeuticals Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SkinCeuticals has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you are dark skinned do not purchase this product".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Products Labels
I am a 67-year-old African American woman and I have used your products for a couple of years. I fell prey to the advertising that this product was for all skin types.
My dilemma is that I have spent $4,320.98 and the product does not work on dark skin.
I want a label put on the products that the product descriptions are not effective on dark skin. I am so adamant about this that I will reach out to my state's consumer complaint division to complain about this product.
Over the last couple of years, I have called Skinceuticals Customer Service several times and have been given a hackneyed response on how to use the products. They do not work on dark skin.
I would also like a refund of $4,320.98
- Does not work on dark skin
Preferred solution: Full refund
User's recommendation: If you are dark skinned do not purchase this product
Brands Related to SkinCeuticals
Garnier
“I used their Nutrisse medium blonde, and not only was it not blonde, my hair is damaged. I lost hair in...“
Loreal Paris
“Excellent customer service. The outcome was favorable. The company provided an agreeable resolution to...“
It Cosmetics
“I called and told the representative that I had a large tube of light cc make up that would not come out...“
Maybelline
“I have used your products as well as Cover Girl and LOreal for decades and decades. At our local CVS, I...“
Companies Similar to SkinCeuticals
No7
“I love the product that is why I kept ordering it. The last several times though you open the jar, touch...“
Kate Somerville
“Poor customer service! Your phone rang once, then the call was disconnected. It happened several times.“
Murad
“I have been using the product for a while now. However, I was a victim of identity theft. Therefore, I...“
Mario Badescu Official
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I received a short email from company and I need this escalated since they are not taking my complaint serious. Do you have a contact I can send an escalated email to?