SkinCeuticals Reviews
SkinCeuticals Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SkinCeuticals has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing poor results on dark skin and high price levels.
Positive Feedback
There are no positive comments in the available SkinCeuticals reviews; the single reviewer noted long-term product use but reported lack of efficacy.
Negative Feedback / Risk Areas
- Recurring customer complaints about products not working on dark skin.
- Unresolved issues with customer service responses.
- Requests for refunds after significant spending.
Key Takeaways for Future Customers
- Check SkinCeuticals reviews for experiences with similar skin tones before buying.
- Confirm refund and billing policies and expect high price points.
- Expect to contact customer service about product suitability rather than relying on advertising.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SkinCeuticals has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing poor results on dark skin and high price levels.
Positive Feedback
There are no positive comments in the available SkinCeuticals reviews; the single reviewer noted long-term product use but reported lack of efficacy.
Negative Feedback / Risk Areas
- Recurring customer complaints about products not working on dark skin.
- Unresolved issues with customer service responses.
- Requests for refunds after significant spending.
Key Takeaways for Future Customers
- Check SkinCeuticals reviews for experiences with similar skin tones before buying.
- Confirm refund and billing policies and expect high price points.
- Expect to contact customer service about product suitability rather than relying on advertising.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Products Labels
- - African American woman says products don't work on dark skin and marketing claimed all skin types.
- - She spent $4,320.98 and seeks a refund.
I am a 67-year-old African American woman and I have used your products for a couple of years. I fell prey to the advertising that this product was for all skin types.
My dilemma is that I have spent $4,320.98 and the product does not work on dark skin.
I want a label put on the products that the product descriptions are not effective on dark skin. I am so adamant about this that I will reach out to my state's consumer complaint division to complain about this product.
Over the last couple of years, I have called Skinceuticals Customer Service several times and have been given a hackneyed response on how to use the products. They do not work on dark skin.
I would also like a refund of $4,320.98
- Does not work on dark skin
Preferred solution: Full refund
User's recommendation: If you are dark skinned do not purchase this product
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I received a short email from company and I need this escalated since they are not taking my complaint serious. Do you have a contact I can send an escalated email to?