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SkinCeuticals - Products Labels
I am a 67-year-old African American woman and I have used your products for a couple of years. I fell prey to the advertising that this product was for all skin types. My dilemma is that I have spent $4,320.98 and the product does not work on dark skin. I want a label put on the products that the product descriptions are not effective on dark skin. I am so adamant about this that I will reach out to my state's consumer complaint division to complain about this product. Over the last couple of years, I have called Skinceuticals Customer Service several times and have been given a hackneyed response on how to use the products. They do not work on dark skin. I would also like a refund of $4,320.98 User's recommendation: If you are dark skinned do not purchase this product
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1 comment
#2261956

I received a short email from company and I need this escalated since they are not taking my complaint serious. Do you have a contact I can send an escalated email to?

ID
#3935606 Review #3935606 is a subjective opinion of poster.
Cons
  • Does not work on dark skin
Loss
$4300
Preferred solution
Full refund