SkinCareRx
SkinCareRx Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SkinCareRx has a 1.2 star rating based on 11 customer reviews, with 91% unfavorable feedback and consumers mostly dissatisfied; common issues involve high price level, poor customer service, missing orders, and requests for refunds.
Positive Feedback
Some customers received promotional bonus items and noted an ability to place orders despite complaints about service.
Negative Feedback / Risk Areas
- Recurring complaints about no phone support and nonresponsive customer service, frequent SkinCareRx customer complaints.
- Reports of missing packages, lost returns, denied refunds and disputed billing.
- Problems cancelling monthly delivery or auto-ship charges and high prices.
Key Takeaways for Future Customers
- Expect difficulty reaching support; consider refund and dispute options before ordering.
- Verify subscription or membership and billing details to avoid unexpected charges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SkinCareRx has a 1.2 star rating based on 11 customer reviews, with 91% unfavorable feedback and consumers mostly dissatisfied; common issues involve high price level, poor customer service, missing orders, and requests for refunds.
Positive Feedback
Some customers received promotional bonus items and noted an ability to place orders despite complaints about service.
Negative Feedback / Risk Areas
- Recurring complaints about no phone support and nonresponsive customer service, frequent SkinCareRx customer complaints.
- Reports of missing packages, lost returns, denied refunds and disputed billing.
- Problems cancelling monthly delivery or auto-ship charges and high prices.
Key Takeaways for Future Customers
- Expect difficulty reaching support; consider refund and dispute options before ordering.
- Verify subscription or membership and billing details to avoid unexpected charges.
Media from reviews
Schenectady, New York
Product information
- - Wanted to speak with an aesthetician to discuss skincare products.
- - Only email discussions; no live help, and I will take my business elsewhere.
I called to speak with an aesthetician so I could make a more informed decision about skin care products and I was told the only way to do this was through email. One cannot "discuss" through email and if I am going to spend close to $300 on a single skin care product, I would expect to be able to speak with a live person like I used to. Basically, Skincare RX has very little customer service and I will take my business elsewhere.
Nobody pick up the phone
- - Tried calling twice; no answer.
- - Order placed last Tuesday; number 33823****.
- - Not received yet; unsure if shipped or processed due to wrong email.
Hi how are you I was trying to call twice but nobody answered. I was ordered on last Tuesday my order number is 33823****, I still didnt receive my order yet.
Unfortunately I put the wrong email address I dont know the items has been ship yet or didnt process. Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder did not get here yet
- - Customer service directs to multiple places to file a grievance.
- - The neck cream was missing; only a bonus face wash arrived.
Customer service with this company is horrible. I have been directed to so many different places to type my grievance with my order.
THE PHONE NUMBERS DO NOT WORK!!!!!!!!
The neck cream that I ordered did not come with the order. I only received the bonus face wash that came with the skinmedica neck cream.
Preferred solution: Deliver product or service ordered
User's recommendation: Do not order from this company. I will dispute any charges on my credit card.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOn going non responsive
- - Reviewer alleges the company is a front for stealing.
- - There is no one to speak with.
- - They want to join a lawsuit; $475 was stolen.
This company is truly a front for simply stealing from uninformed people like myself. There is no one there to speak with or address any problems because they are not concerned with your problems.
PLEASE DO NOT SUBSIDIZE THESE THIEVES. AND IF YOU HAVE ANY IDEAS AS TO HOW WE CAN JOIN TOGETHER TO SUE THEM COUNT ME IN!!!!
475.00 stolen.
User's recommendation: dont spend your time or a DIME with them. Report them if you have already made that mistake
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause no one will answer either phone
No one never answers the telephone, they are scammer, I filed
a BBB complaint.
- Scamers
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- - Missed the advertised 20% discount.
- - Cancellation/return was denied at first, later allowed; returned via registered UPS, but $449 was not refunded.
They miss charged me on my order by not including the 20% they advertised they wouldnt cancel my order when they sent it they wouldnt give me permission to send it back finally they gave me permission to send it back and I sent it back registered UPS and then they told me they lost it they couldnt find it I have never gotten my $449 back I feel like a total fool and angry beyond belief. Do not patronize this business
Preferred solution: Full refund
User's recommendation: Do not patronize this business
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
I would like to cancel monthly delivery product #145**** Dream Coat Supernatural spray.
- Please stop shipping
- Stop shipping
Preferred solution: Please cancel monthly delivery
Return
I have been trying to speak with someone but it is impossible there's no answer or they're hang up.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad customer service
i don't receive my parcel more than one month and the customer service doesn't solve any problem!!!
User's recommendation: never buy products at this store
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStrongly complain about the customer service!!!
I sent lots of email and interact with customer service regarding my parcel was stopped and I cant receive.
But there always find reason to refuse solving issue!!!
User's recommendation: Can not trust!!! Very bad customer service!!!
Missing package
- - I didn't receive my package.
- - I have been charged but not refunded.
- - I want my products or my money back.
- - I have sent messages and received no response.
i didnt receive my package and besides you guys want to keep charging me and not refunding me back my money I need this situation resolved ive sent msjs alrady and I have not gotten any response I want my products or my money back
Preferred solution: Full refund
User's recommendation: no i don’t recommend it at all becasuse they are not responsible for anything and dont refund yoy anything
Customer service is bad.
- - Refund requested for a product they do not have; no reply.
- - Messages were unanswered and no solution was given.
- - Sydney tried to close the subject.
I asked for money back
The reason a product they do not have
.
Requested solution. No reply
Then I asked for money back.
Why he received an incomplete request
.
Every time you send a message
I did not find it important
Cause the product do not have
.
The solution is required. No answer
Why he received an incomplete request
I asked for money.
.
Each time you send a message
I did not find it important.
Several times there is no reply
.
There is an employee named Sydney
He wants to close the subject
.
. The employee is not entitled to ask me to close
Theme
I did not find a solution to my problem.
I do not know if my order Complete or not
Or refund
I need to give them my address so i can get my package
they can answer my call or put the correct number online because i spent $50 on a perm and i need to contact someone
Need to speak with someone in Customer Service ASAP
I was drafted overnight for an amount that I did not authorize. The phone numbers listed for your company are not in service. I want someone to call me ASAP at phone number 210-687-****
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100% agree!!!!! my bank credited my charge acct. Dispute transaction with bank.