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SkinBetter

SkinBetter

skinbetter.com
What is your customer experience with SkinBetter?

SkinBetter Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SkinBetter 4.8 star rating from 1 review. Recent recommendation: "I highly recommend this company and their products". Reviewers value reliability and customer service; price level reported as medium.

Key Takeaways for Future Customers

  • SkinBetter reviews indicate high satisfaction and strong customer service response to product issues.
  • Products are described as reliable; pricing is medium.

Negative Feedback / Risk Areas

  • Some customer complaints about product defects on receipt.
  • Retailer return handling may not resolve issues, requiring contact with customer service.

Positive Feedback

Customer service was described as exceptional, apologetic, and arranged a replacement quickly; reviewer highly recommends the brand.

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Allan S

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Verified Reviewer

Lid on a Alfa Ret will not close it also does not attach to the bottom

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AI Highlights
  • - The AlphaRet overnight cream was defective; the lid wouldn't close.
  • - Skin Better Science apologized and will ship a replacement ASAP.

I purchased AlphaRet overnight cream. When I got home, 1/2 hour after purchase, I opened the box and the Alpha Ret cream container was defective, the bottom was not attached to the top.

The lid would not close. I took it back to the dermatologist office. They would not do anything to resolve the the issue.

I called customer service at Skin Better Science. They were exceptional!!!

They were very apologetic and said they would ship another bottle of Alpha Ret asap. The customer service agent was incredible!

I cannot say enough nice things about the professionalism and pride they have in their product!! Thank you so much for your attention to this matter.

User's recommendation: I highly recommend this company and their products

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