Skin Medix

Unfortunately I saw what appeared to be a good price on Dermalogica Special Cleansing Gel and purchased a 16.9 oz bottle from SkinMedix. Wish I knew then what I know now.

1- Bottles are unsealed and do not contain authentic product

2- Product is at best very watered down

3- They are listed as Non-Authorized Retailers on the official Dermalogic website

4- They have a no-refund policy and could care less about a legitimate consumer complaint

Their response to me is that "no one is authorized to sell Dermalogica at a discount"- this simple is untrue. I randomly selected 4 on-line dealers from the Authorized Retailer List and 3 of the 4 offered some type of discount including one that offered 15% off + free shipping.

I have been entirely ripped off and will take appropriate measures to inform other consumers but also achieve a refund, one way or another. Don't want to see anyone else get taken advantage of-

iSkin Medix is partnering with various US deal sites to sell their merchandise (ex. pillows, mattress covers) at what appears to be a great deal.

When you place the order, you receive an order confirmation and that is it, no further communication, no products are ever sent. I personally placed my order on August 16, 2011 and as I type it is now 70 days later and I have not received my order.

I have sent them over a dozen emails and have yet to receive any response from them. The deal site that I purchased the voucher through is not getting any response from them either. They have just taken the money and ran!

When they say something looks too good to be true, it usually is! Beware!