Skin Elements Reviews

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Bogus!

I was billed for this and NEVER order the product!! Who are these *** scammers!!! They also turned be over to a a collections agency??? I never received this so called product that I did not order! Has anyone else had this happen to them?? I tried to call them to dispute the collections they are trying to collect and got a voice recorder saying that I have to write a formal letter disputing this so called order that I NEVER made nor received! Any one ever get your dispute resolved?? Please let me know. I am tired of hearing about scammers and companies doing this to legitimate hard working people.
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ID
#1064321 Review #1064321 is a subjective opinion of poster.
Cons
  • Do not do business with this company it is a scam
Reason of review
I didn't order and they are trying to collect??
Preferred solution
Drop the collections because I NEVER ordered nor got the product!!
New Reviewer

I order this one time only and now you have taken money out of my account for another order I didn't want

I want my mine refunded you over drew my account I don't want this orde didn't order it stop now please put my money back
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ID
#1558104 Review #1558104 is a subjective opinion of poster.
Location
New Smyrna Beach, Florida

Ripped Off!!

4 months ago I ordered this from the internet skin element I called a week later said I did not want to have any further product sent to me today I received a collection notice in the mail and I am not paying it because this is a rip-off and I have told them that I cancelled it they did not care so do not buy this product.
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ID
#1060609 Review #1060609 is a subjective opinion of poster.
Service
Skin Elements Cream Free Trial
Reason of review
Not as described/ advertised

Skin Elements Eye Cream Free Trial Review

Odered samples and was charged for them. Then my account was debited for $98, tgen again for $105. Had to report fraud on my debit card,because no where in the ad did it say it was a subscription! Very deceptive
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ID
#1021697 Review #1021697 is a subjective opinion of poster.
Service
Skin Elements Eye Cream Free Trial
Reason of review
Problems with payment

Huge Scam!

Do you order from these people without reading all the fine print! The free trial is only a 15 day trial to use the products and then you will be charged the full amount. You will then be charged every 30 days for the subscription. I initially received 2 "trial" items. Before I knew it I had 2 more on the mail. I haven't received anymore and I had 6 charges ($~600 in total) on my credit card. When I called they notified me that I had to pay for my trial product and the subsequent product that I received because it was 30 days from the original order. I hadn't received the third order but they weren't going to refund me because the 30 days applies to the original order date!!!! I had to get loud and ask over and over for a manager. They kept telling me that couldn't refund my money for any of it but would give me a 50% discount. What a load of ***! I finally insisted on talking to a manager, threatened to report them to the BBB (they are already rated a F) and they are refunding my last 2 charges.
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ID
#1002822 Review #1002822 is a subjective opinion of poster.
Service
Skin Elements Cream Free Trial
Reason of review
Pricing issue
Loss
$600
Preferred solution
Full refund

Scam

Made the mistake and ordered the product. I could not find anything on the offer page about the catch. You have to go on their main page to find anything it's hidden at the bottom. You are set up on automatic shipments and they charge your credit card for the free trail bottle after 14 days. Just about $100.00. I figured this out right after I ordered it and sent a email to cancel with right after I ordered and I was told it was already shipped and could not refund my money but could cancel my membership. They instantly charged my card for the shipping and handling right as you order. I was told that I could not get that refunded because a mailing label was already generated but had not been picked up yet. I said then don't ship it and refund my money and rip up the label you don't have to use on that is generated. I was told it was to late. Big scam. When you call they can barely speak English. This is a scam company!!!!!!!!!
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ID
#982574 Review #982574 is a subjective opinion of poster.
Service
Skin Elements Free Trial
Reason of review
Not as described/ advertised

Skin Elements - Customer Care Review

My father fell to this scam. i called customer service several times because everytime I asked to speak to management, I got put on hold. I knew it was a scam when asking for a refund developed into a bidding war. The rep started at 50% refund. I told him I wanted 100%. He kept increasing refund amount, I finally lost my cool and told him it wasnt an online auction. We did finally get a refund, but.... now Skin elements is disputing the refund via his credit card. Oh what a mess this is!!!!
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ID
#980689 Review #980689 is a subjective opinion of poster.
Service
Skin Elements Customer Care
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

SCAM

I ORDERED A TRIAL SAMPLE AND THEY SENT A FULL BOTTLE AND CHARGED MY ACCOUNT 97.83. I AM DISPUTING THE CHARGE AND HOPE TO GET MY MONEY REFUNDED. DO NOT ORDER A SAMPLE. HOW CAN A COMPANY STAY IN BUSINESS DOING THIS TYPE OF ***. HAS ANYONE ELSE HAD ANY LUCK GETTING THEIR MONEY BACK? IS THERE A PHONE NUMBER TO GET IN CONTACT WITH THEM? HOW MANY PEOPLE HAVE BEEN SCAMMED BY THIS RUTHLESS COMPANY AND WHY DO THEY GET BY WITH IT? IF ANYONE ELSE HAS BEEN SCAMMED PLEASE POST ON HERE SO EVERYONE WILL KNOW NOT TO DO BUSINESS WITH THEM. THANK YOU VERY MUCH.
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1 comment
#1328013

YES, ALMOST 97.83 AND 105.97 FOR CORESTACKPROHELP.COM, BOGUS WEBSITE. NOT TO MENTION CHARGES FOR SHIPPING, ETC.

ID
#950763 Review #950763 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Service
Skin Elements Free Trial
Cons
  • Do not do business with this company it is a scam
Reason of review
Problems with payment
Loss
$98
Preferred solution
Full refund

Skin Elements Free Trial Review

I order a free sample i paid for the shipping anf handling now i see they took $97.83 out of my account i want back my money i already pay for the free samply what are they doing going in my account like that some one need to do something about this situtation.
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ID
#936401 Review #936401 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Skin Elements Free Trial
Reason of review
Pricing issue

Youth keeper/skin elements

I ordered a free sample and they sent me a full bottle of the product and before I knew it they were taking $97.83 out of my bank account. I called their customer service and the person was rude and seemed to be prepared for a fight so I was under the impression this happens a lot to them. The add said free sample and the agent said it was a trial and I wanted to send it back and he told me no to keep it they already had my payment. They are very deceptive. The customer service was very rude and kept telling me to keep the product they already had my money.
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16 comments
#1337940

I guess that I wasn't the only one who was taken for our money, I am out for a total of $213.52. They made sure that there is no way that we can get our money back.

#1337936

I ordered the product and paid full price $101.78, and even though I returned the product ASAP they didn't give me any credit since I couldn't provide a tracking number. I never had to provide a tracking number before when I returned a product, the RMA should've been enough.

My BANK couldn't help since the company claims that the product was not received on time.

I returned the product less than a week later and it took them over 5 weeks to receive it. Biggest rip off company that I ever came across.

#1331698

so how is it they "think" they know who you are when I am calling from a completely different phone #. They lead you to think they have canceled your monthly order.

When you hit 3 for a "real" CS person..

the phone goes dead. Who would have thought.

#1331696

Same here! I read the "free sample" ad closely.

VERY close! This also lead to another $105.79 deduction from StarStruck Eye Care.

Headed to the bank as I write this. I don't take this lightly and will get my $$$ back.

#1326025

YOUTH KEEPER STOLE MY MONEY. 97.83.

I AM FULL TIME STUDENT AND THIS MONEY IS SUPPOSED TO BE FOR SCHOOL. THEY ARE CLAIMING TO BE VLAMOROUS ! AND NOW I HAVE ANOTHER CHARGE OVER 100. DOLLARS TRYING TO STEAL...

CREEPS!

AND I HAVE FINALS TOMORROW ! ;-(

#1326003

Oh my gosh ! Free sample a couple weeks ago, and they took 97.80 out of my acct....

and there is another pending charge for 105.79 for tomorrow for some CORESTACKPROHELP.COM for progesterone... I never received this product and i have no idea if they are the same scammers or not.

I take Progesterone pills from my doctor... I would have never ordered this...

#1326022
@PissedConsumer1326003

i will never order FREE TRIALS AGAIN. . .NOW THIS SCAMMER HAS MY INFORMATION

#1296744

They did exactly the same thing to me. I called and they cancelled the continuing charge. However, they told me the 97.00 that was charged to my credit card would not be refunded.

He was rude and acted like this was a daily complaint that he received.

#1292894

i have the same problem i didnt catch it untill today what i got was suppose to be free but shipping they charged me 97.83 and today i had one for 87 what do we do to stop it

#1276984

Same thing!!! Never again!!

View more comments (15)
ID
#840732 Review #840732 is a subjective opinion of poster.
Location
Hood River, Oregon
Cons
  • I ordered a free sample and they sent me a trail and charged me
Reason of review
I ordered a free sample and you put on a trail and charged me 97.83
Loss
$98
Preferred solution
Full refund

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