Gary A Fkh

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20V battery failed just around the warrantee expiration

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Skil Tools - 20V battery failed just around the warrantee expiration
Skil Tools - 20V battery failed just around the warrantee expiration - Image 2
20V battery will not charge...charger is working. Battery was probably not working prior to the warrantee expiration, but I only noticed the battery problem a month after the warrantee expired. The SKIL division of Chervon (parent company) has refused to do anything, despite offering them various options. The battery was only charged a few times during the warrantee period and is only used on occasion. The replacement cost is now $50.00 and the original purchase cost was $30.00. The batteries and charger have a 2 year warrantee and the tool (compact reciprocating saw) has a 5 year warrantee.
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Loss:
$30
Pros:
  • Tool is adequate & price point is fine
Cons:
  • Batteries are unreliable

Preferred solution: Replacement for Defective Battery

User's recommendation: Don't buy SKIL battery operated tools...batteries are unreliable.

Anonymous
map-marker Corona, California

One time use of Tool purchase.

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Used my Skil sheet sander 1 time when purchased 3 years ago. Tried to use it the second time recently and the clip that holds the sandpaper is broken. I called Skil and they were of no help. Told me I have to buy a new one, and they can't help bad customer service.
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User's recommendation: refrain from purchases, bad service

Veta Fgp

This is my second attempt to contact customer...

This is my second attempt to contact customer service. I can never get thru! I've been waiting for over an hour! I've left a message for a call back and never received it. This is horrible customer service! How can I reach someone?
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charles l Doz
map-marker Barnstable, Massachusetts

Very poor customer service

I have a skil 3335 scrol saw that was only a year and and a half old and cannot be fixed because you discontinued the circuit board. this was a replacement for a previous skill that did not last very long either. I will no longer buy any skil products
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Reason of review:
Bad quality
Oscar M Cww
map-marker Tlalnepantla, Morelos

How can I get to charge battery for drill skil 2255?

I have a new skil drill, I need to use it, but I don't find a power supply entrance to put the battery to charge. Could you telling me the right way? where I can find the charge hole to put my battery to connect with my charger. thank you
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Reason of review:
manual for customer is not clear

Preferred solution: show the drawing and way to charge my drill please

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