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Sketchfab

Sketchfab Reviews

sketchfab.com
What is your customer experience with Sketchfab?

Sketchfab Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Sketchfab has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied with a 100% unfavorable rating.

Positive Feedback

Sketchfab reviews note you can view some 3D models, offering basic preview functionality.

Negative Feedback / Risk Areas

  • Reports of missing GLB files after purchase reflect common Sketchfab customer complaints.
  • Billing and refunds are cited as problematic with no clear customer service contact.
  • Price level considered high relative to delivered content.

Key Takeaways for Future Customers

  • Confirm required file formats like GLB before buying or subscribing.
  • Expect difficulty obtaining refunds or reaching support; consider alternatives.
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Media from reviews

Sketchfab - Took Money but didnt provide the total product files
Sketchfab - Took Money but didnt provide the total product files - Image 2
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Took Money but didnt provide the total product files

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Promised GLB file for the 3D model, but it was missing.
  • - I have screenshots as proof.
  • - No customer service number or email is listed.
Sketchfab - Took Money but didnt provide the total product files
Sketchfab - Took Money but didnt provide the total product files - Image 2
Contains 1 confidential file for company representatives

I purchased a 3D model and they promised I would have a GLB file, but that was the one missing. The GLB file is most used in the industry and it's the one they cheated me out of.

I took screenshots as proof.

Furthermore, they lack a customer service number or email for you to contact for a refund or to resolve the issue. This is a poor company.

Loss:
$8
Pros:
  • You can see some 3d models
Cons:
  • You wont get what you paid for

Preferred solution: Full refund

User's recommendation: Don't use this company you will pay but not receive what was promised. There is no way to contact this customer for any issues or refunds!

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