Six Flags Hurricane Harbor Splashtown
Six Flags Hurricane Harbor Splashtown Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Six Flags Hurricane Harbor Splashtown has a 2.3 star rating based on 5 reviews and consumers are mostly dissatisfied. Recent Six Flags Hurricane Harbor Splashtown reviews cite membership confusion and billing problems.
Key Takeaways for Future Customers
- Check Gold Pass and ticket inclusions before travel to avoid false advertising issues.
- Bring receipts and confirmation numbers for any parking or ticket purchases.
- Expect issues contacting customer service and website help; plan accordingly.
Negative Feedback / Risk Areas
- Recurring customer complaints about being overcharged and delayed refunds.
- Reports of false advertising and membership ticket exclusions.
- Poor customer service response and website confusion when changing passes.
Positive Feedback
Park is convenient and kids had fun; discounts and special offers are valued by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Six Flags Hurricane Harbor Splashtown has a 2.3 star rating based on 5 reviews and consumers are mostly dissatisfied. Recent Six Flags Hurricane Harbor Splashtown reviews cite membership confusion and billing problems.
Key Takeaways for Future Customers
- Check Gold Pass and ticket inclusions before travel to avoid false advertising issues.
- Bring receipts and confirmation numbers for any parking or ticket purchases.
- Expect issues contacting customer service and website help; plan accordingly.
Negative Feedback / Risk Areas
- Recurring customer complaints about being overcharged and delayed refunds.
- Reports of false advertising and membership ticket exclusions.
- Poor customer service response and website confusion when changing passes.
Positive Feedback
Park is convenient and kids had fun; discounts and special offers are valued by reviewers.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
FALSE ADVERTISING
To ask about every park included in passes since it was flash advertisement about Schlitterban and only displaying it as if both *** and *** was included when in fact it does not include Galveston Schlitterban due to it being sold. None of which was stated. I had to find this out personally driving to *** since its close to *** which I purchased the pass for
I purchased the Gold Pass, which explicitly says all parks in *** and ***, including Schlitterbahn. With no mention of Galveston Schlitterbahn not being included, I feel this was poorly advertised.
I drove to Galveston Schlitterbahn with my family, only to be turned away and told to pay almost $200 for the day that my family and I basically prepared for, packed for, and planned for. I am very unhappy with my purchase, especially since your site literally has no mention of *** being sold and not being a part of my purchase with the Gold Pass.
- Its close
- False advertisement
Preferred solution: Free food and drink passes for hurricane harbor
User's recommendation: If you can find a human to explain a ticket and all thats included that would be great but six flags doesn't want you to get any answers and will fo anything for your money including ripping you off with flase advertising
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI lost money not being able to enjoy my kids at hurricane harbor
- - I'm a single mother who worked doubles for my children.
- - I was to be contacted about a refund or a rescheduled day, and the rides shut down.
My situation is still not resolved I am a single mom with five children struggling finally was able to get enough funding to take my kids to try to have fun for the weekend to be there for only 3 to 4 hours in the park was shut down due to weather and being told you don't get any refunds I have no more money left and wanted my children to enjoy and have fun so my experience was not good at all I'm still waiting on a response
I was supposed to be contacted by someone one regarding a refund or another day for my family to attend..I'm a single mother who worked doubles to make sure all my children and my self have a good time together..but the rides shut down and we didn't
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Texas
Over charged
- - Overcharged at the park: paid for parking and three tickets.
- - Couldn’t enter; paid $137.47 for general tickets, refund promised but not received.
I was overcharged yesterday at the park with my kids. I paid for the parking at the gate, then I paid for three tickets.
I thought it was to get inside the park, but it ended up being three tickets for speedy parking. It was $127.30. Then they said I couldn't go in. So then, I had to pay for the general park tickets because they said they couldn't do anything about it and the total for that was $137.47.
They told me the money would be back in my account, but it's posted and the money is not in my account at all.
I have all my receipts and confirmation numbers with pictures. My phone number is 254-652-****.
- Kids had fun
- Me not getting my money back right away after a mistake
Preferred solution: Full refund
User's recommendation: Show them how to buy the tickets on there phone when they first get there at the park instead making them figure out because some people have kids and the kids don’t let the parents get anything done because the kids are to excited to go play.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver charged
- - Overcharged 3x at park entry; refund promised, not received; has confirmation numbers.
- - Visited service center at 1:24–2:00pm; spoke to a supervisor.
I was over charged yesterday at the park wit my kids and they told me the money will go back to my account and it never did and I have all the confirmation numbers you need to send me my money back to my account because theres no reason why I was charged 3times to enter the park with my kids I went to the service center around 1:24pm -2:00pm I talked to a black lady with short hair she was a supervisor
User's recommendation: Tell the people how to do it to get inside the park
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChange name on o e of my sessin passes
Customer service sucks!!!I called lime twenty times and No one ever got with me and the phone was always busy or on hold
I need to know how much my discounted specialty tickets are with my platinum pass
I just want to know how much the two discounted tickets are,with my platinum pass for splashtown tx.
Preferred solution: The price of the two discounted tickets with my platinum pass
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