Kaniah Nvv
map-marker San Diego, California

I made an order yesterday and I put the wrong delivery address in it

I put the wrongl address on my order yesterday

I need to order to be sent to 9214 Flynn Circle, No. 3 Villa, boca Raton FL 33496 Not the California address

The order number is 372658. It was placed yesterday, December 15, 2023.

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Rita S Mzp

Discount code not working

It is not working. I am trying to check it out but it is not giving me discount. I have tried several times

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Preferred solution: Price reduction

ava l Kmg

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Return

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Contains 2 confidential files for company representatives

Dress I purchased came with used, dirty tissue in pocket. Prett disgusting.

I guess that dress was worn but at least tried on. If you are going to give the appearance of a pristine product at least check the pockets.

This experience turned me totally off to Sivana. I would never recommend to a future customer

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Cons:
  • Not trustworthy

Preferred solution: Full refund

User's recommendation: Don’t purchase from Sivana

ava l Kmg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Return

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Sivana - Return

Returning a dress today which had a crumpled, used tissue in the pocket. So I guess I was sent a dress that was already worn.

Pretty disgusting.

If you are going to send out dresses that are already worn at least have the common sense to check the pockets.

Also, while I did not try on dress after realizing tissue in pocket the sizing seemed off. Small looked like a large to me

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User's recommendation: Don’t order from them

Anonymous
map-marker Centerville, Massachusetts

Charged more than quoted

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I was charged 10 more than what my order was supposed to be. I was supposed to get 20 percent off my order should have been less

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