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SiteMile

SiteMile

sitemile.com
What is your customer experience with SiteMile?

SiteMile Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SiteMile has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation states "Do not buy anything from them". Reviews cite poor customer service, nonfunctional products, and high price levels.

Positive Feedback

There are no positive points highlighted in the available review; the lone reviewer reports long-term unresolved issues despite repeated assurances.

Negative Feedback / Risk Areas

  • SiteMile reviews describe a purchased theme that remains nonfunctional after years.
  • SiteMile customer complaints focus on unresponsive customer service and repeated missed fixes.
  • High price level compared to delivered value raises concerns for buyers.

Key Takeaways for Future Customers

  • Expect potential delays and unresolved defects when evaluating products and support.
  • Consider seeking clear refund, billing, refunds, subscriptions policies before purchase.
  • Research alternatives and check recent customer service responsiveness before committing.
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Bojan

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Verified Reviewer

Purchased product that does not work and has no function

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AI Highlights
  • - Bought the Shipme theme in Sept 2015; still non-functional.
  • - Andrei has repeatedly promised fixes, but no working version delivered.
SiteMile - Purchased product that does not work and has no function

I bought, they sold me, a Ship me theme more than 7 years ago, and since then they can't deliver a functional theme, a theme that works. All the time I have conversations with I think one of the main people in the company, Andrei, he keeps saying that we need a little more, and it's almost not, I sent them all the defects that need to be fixed, to make the product work, but to this day nothing from that. I still do not have a functional product that I properly bought from them.

Every time I ask them if they make any fixes I always get same answer:

- yes I saw your message yesterday, I did some fixes yes, I will make it available by end of the day

- yes I will update the theme in a bit, I will test one more time in the next 2 hrs just to make sure I have covered things

- yes I will send you in just a bit, I have it ready just testing the post new process once again to make sure that area is done

and so on...even today I don't have functional theme (Shipme theme) and I bought theme on septembre 2015.

User's recommendation: Do not buy anything from them

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