Anonymous
map-marker Tivat, Tivat

BAD BAD BAD

I am beyond furious with the service I received from this store. I waited TWO MONTHS for my delivery, only to find out that the product was never delivered to me and then RETURNED without any explanation or communication!

This is completely unacceptable.

Not only did they waste my time, but their customer service is non-existent. I had to chase them down to find out what was going on, only to be met with vague responses and no real solutions. Its as if they couldnt care less about their customers.

If you value your time and money, STAY AWAY from this store.

They clearly have no respect for their customers and cannot be trusted to deliver on their promises. Im taking my business elsewhere and strongly urge others to do the same!

View full review

User's recommendation: AVOID

Emalee Aes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Niš, Nisava

Theft

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Sinsay Serbia, they stole my money and did not deliver my orders.

Pay attention when shopping online, these are dangerous fraudsters.

View full review
Oliwia Dwg

Chamskie traktowanie klientów

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

W Sinaju w Ostrołęce, chłopak Hallera po chamsku traktuje klientów. Nigdy już tam nic nie kupię.

View full review

Preferred solution: Apology

Anonymous
map-marker Baku, Baku

Refund of payment

Good day,

My order has been cancelled. I want to know when my payment will be refunded

Order No is 159********.

Thanks and regards,

Rasmiyya

View full review
1 comment
Guest

Sinsay, to słaba jakość, słaba organizacja i zła obsługa. Nie polecam.

Dulanji Y

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riga, Riga

Complain about very bad behaviour of a Sinsay salesperson

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Oct 12, 2023

No one contacted me from Sinsay, not even an email from them

Original review Oct 12, 2023
Date- 26th Sep, 2023 around 15:45 at Sinsay, Riga Plaza, lv-1004
I am writing to file a formal complaint regarding a distressing incident at your Sinsay store in Riga Plaza on 26th Sep,2023. Following our purchase, we took a seat on a nearby couch within the store, engaged in conversation, and enjoyed some snacks that we had brought with us.

To our great shock and dismay, our peaceful shopping experience took a distressing turn after just a few minutes. An employee from Sinsay, along with a security personnel member from Riga Plaza, approached us and accused us of theft in a manner that was not only deeply offensive but also entirely baseless.
They provided no concrete reason for their accusation, and it's essential to note that we did not use any fitting rooms during our time in the store.
we were abruptly instructed to empty the contents of my gym bag in front of others, effectively humiliating us and portraying us as criminals.

What was even more disheartening was the complete absence of an apology or any form of acknowledgment for their misguided behavior after their unjustified search.
This incident appeared to be rooted in racial discrimination, as we are not from Latvia and have a different appearance. Discrimination has no place in your establishment.
We request the following actions:
Investigate the incident and involved employees.
Review and update your store policies for equal treatment.
Provide diversity and anti-discrimination training for employees.
Issue an official apology.
Thank you
View full review

Preferred solution: Apology

User's recommendation: If they come to you like that way take a video and upload it in social media which we totally forgot as that was our first experience we faced

Aggeliki R

Miising items from my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

First order and half from the items are missing. No customer service.

Toataly unecceptable. Dont buy from them

View full review
Loss:
$104

Preferred solution: Full refund

User's recommendation: Dont buy from them

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article